Title: [Plugin: NextGEN Gallery] NextGen button not working Last modified: August 19, 2016 --- # [Plugin: NextGEN Gallery] NextGen button not working * Resolved [RunarGunnarsson](https://wordpress.org/support/users/runargunnarsson/) * (@runargunnarsson) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-nextgen-button-not-working/) * Hi Im having trouble with the “Add NextGen gallery” button in both my posts and pages. Thing is that when I press it I get the little javascript window up but when I want to choose a gallery, photo or album I get nothing, the wheel just keeps spinning endlessly. I have galleries setup and pictures in them but nothing shows up. I checked the ftp server and all looks ok there, folders and pictures are in place. Any ideas on how to fix this? * Thanx and regards, Runar G Viewing 9 replies - 1 through 9 (of 9 total) * [flipper242](https://wordpress.org/support/users/flipper242/) * (@flipper242) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-nextgen-button-not-working/#post-1872608) * I have had the same problem 20 minutes ago and i solve it. My Problem was php4 with php5 it works. * Thread Starter [RunarGunnarsson](https://wordpress.org/support/users/runargunnarsson/) * (@runargunnarsson) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-nextgen-button-not-working/#post-1872756) * Thanx flipper242 but I am useing “MySQL client version: 5.0.91” so that should be ok (I think, am not a great DB expert :). * [eltibetano](https://wordpress.org/support/users/eltibetano/) * (@eltibetano) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-nextgen-button-not-working/#post-1872838) * flipper242, same happens to me and I’m using PHP : 4.3.9 * Does anyone know if there is another way to solve this? or I have to move to PHP 5 * Thanks! * [buddys00007](https://wordpress.org/support/users/buddys00007/) * (@buddys00007) * [15 years, 3 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-nextgen-button-not-working/#post-1872901) * Hey all Here is some good info. on php 4 vs. 5. Sounds like this may be the issue here. I had the same problem, as my host had all of my sites on a server using only php 4. They have asked me to make backups and they will switch my server to a newer one. A bit of a pain but seems to be the only solution and will most certainly be the best way to go for future plugins and releases for anything WordPress. * [http://codex.wordpress.org/Switching_to_PHP5](http://codex.wordpress.org/Switching_to_PHP5) * [moonswolf](https://wordpress.org/support/users/moonswolf/) * (@moonswolf) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-nextgen-button-not-working/#post-1873040) * Hi, thanks for your answers. * I’ve the same problem, but i’ve PHP 5 running….is there another solution? * Thanks. * [buddys00007](https://wordpress.org/support/users/buddys00007/) * (@buddys00007) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-nextgen-button-not-working/#post-1873041) * Having my host company switch my hosting server from one running php4 to one with php5 resolved the problem for me. Not sure what else it could be for you. * Thread Starter [RunarGunnarsson](https://wordpress.org/support/users/runargunnarsson/) * (@runargunnarsson) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-nextgen-button-not-working/#post-1873042) * Hi moonswolf * My problem got fixed automatically when I moved the site address URL to the root of the website. I started editing the site as indexx.php but as I finished with the basic layout I moved it to index.php and with that simple action the NextGen problem went *Puff*. Why I do not know as all my other WP sites had no problem with me useing indexx.php to start with. * Hope you get it working 🙂 * [moonswolf](https://wordpress.org/support/users/moonswolf/) * (@moonswolf) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-nextgen-button-not-working/#post-1873043) * Hi RunarGunnarsson! * It’s incredible……but you are right 😀 * The problem solved when i move into index.php 😀 * Your it’s wonderful help for me 🙂 * Thanks again! 😀 * Thread Starter [RunarGunnarsson](https://wordpress.org/support/users/runargunnarsson/) * (@runargunnarsson) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-nextgen-button-not-working/#post-1873044) * Good to hear moonswolf 🙂 * Well put this into our big bank of experiance 😉 Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘[Plugin: NextGEN Gallery] NextGen button not working’ is closed to new replies. * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961) * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/) * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/) * 9 replies * 5 participants * Last reply from: [RunarGunnarsson](https://wordpress.org/support/users/runargunnarsson/) * Last activity: [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-nextgen-button-not-working/#post-1873044) * Status: resolved