Title: [Plugin: NextGEN Gallery] Error rotating image Last modified: August 19, 2016 --- # [Plugin: NextGEN Gallery] Error rotating image * [sbernado](https://wordpress.org/support/users/sbernado/) * (@sbernado) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/) * Hello, First off **you rock**!!! Thanks for the great plugin. This is really one of my Top 5 favorite plugins for WP of all time. * Having an issue when trying to rotate an image. I get the following error when selecting anti-clockwise option to rotate image from the image quick link: * **Error rotating thumbnail** * I am using the latest version of the plugin as of 3/4/2011. Any help is greatly appreciated. * Thank you! – Scott Viewing 13 replies - 1 through 13 (of 13 total) * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1955895) * Check the plugin with the health test on the overview page * Thread Starter [sbernado](https://wordpress.org/support/users/sbernado/) * (@sbernado) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1955899) * Hi Alex, * Thanks for the quick reply. I get green check marks for all 3 tests 🙂 Appears to have passed. * Thanks – Scott * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1955917) * strange… does clockwise work for you ? * Thread Starter [sbernado](https://wordpress.org/support/users/sbernado/) * (@sbernado) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1955921) * I just tried it at your request and it gives the same error. Given my time line, i simply rotated with PhotoShop the images and re-uploaded them again. * Yeah ..I am stumped too. If you think of anything or find a solution down the road, please keep me posted. * I am now going to go to your site and make a donation 🙂 * Thanks again, Alex! * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1955925) * Just disable other plugins for a test… maybe it’s a conflict * Thread Starter [sbernado](https://wordpress.org/support/users/sbernado/) * (@sbernado) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1955951) * Disabled all plugins except NextGen and the error is still there. * [Alex Rabe](https://wordpress.org/support/users/alexrabe/) * (@alexrabe) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1956010) * No idea.. what could be the reason. Maybe some server limitation at your side, if it’s important for you I need to debug it at your server. Contact me by mail in this case * Thread Starter [sbernado](https://wordpress.org/support/users/sbernado/) * (@sbernado) * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1956018) * No worries, Alex. Just wondering if I was missing something. Thanks for your great support! * – Scott * [bowersinit](https://wordpress.org/support/users/bowersinit/) * (@bowersinit) * [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1956380) * did you ever get to the bottom of this? i am getting the same error * cheers * Tommy * [bowersinit](https://wordpress.org/support/users/bowersinit/) * (@bowersinit) * [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1956381) * just worked it out, it was a permissions error on the gallery folder in the wp_content folder, it was set top 755, i changed it 775 and now the rotate image works perfectly 🙂 * hope this helps anybody else who gets stuck on this * [diablo76](https://wordpress.org/support/users/diablo76/) * (@diablo76) * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1956395) * Hey guys. I have a problem with the rotation as well. I dont get any error messages, but if I click “rotate” the circle that shows the work progress starts, but it doesn’t come to an end. The plugin test shows three green marks. The permissions of the plugin folder and it’s sub-folders are set to 775. The deactivation of other plugins didn’t help. Does anyone know what to do? Thanks * [roceller](https://wordpress.org/support/users/roceller/) * (@roceller) * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1956396) * Hello everyone, I got the same error too. the image in my single_product.php is not showing when I click it, its just keep rotating without end. Please help. I have only the NextGen plugin installed in my wp-ecommerce site. * [roceller](https://wordpress.org/support/users/roceller/) * (@roceller) * [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1956397) * I got my folder set to 777 but still the image keeps loading forever when I click them. Viewing 13 replies - 1 through 13 (of 13 total) The topic ‘[Plugin: NextGEN Gallery] Error rotating image’ is closed to new replies. * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961) * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/) * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq) * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/) * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/) * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/) * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 13 replies * 5 participants * Last reply from: [roceller](https://wordpress.org/support/users/roceller/) * Last activity: [14 years, 9 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-error-rotating-image/#post-1956397) * Status: not resolved