Title: [Plugin: NextGEN Gallery] Backend invisible
Last modified: August 20, 2016

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# [Plugin: NextGEN Gallery] Backend invisible

 *  Resolved [nowton](https://wordpress.org/support/users/nowton/)
 * (@nowton)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-backend-invisible/)
 * Since the latest update the Add Gallery/Images, Options screens are blank. In
   code I see that the div containing this control is hidden, and I get several 
   jQuery errors, ao in ‘ngg-news’. What gives?
 * [http://wordpress.org/extend/plugins/nextgen-gallery/](http://wordpress.org/extend/plugins/nextgen-gallery/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [nowton](https://wordpress.org/support/users/nowton/)
 * (@nowton)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-backend-invisible/#post-2997832)
 * Maybe we can arrange for one of your reps to have a look inside the installation
   to speed things up.
 *  [porticina](https://wordpress.org/support/users/porticina/)
 * (@porticina)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-backend-invisible/#post-2997833)
 * Also my options screen are totally blank.
    I created my albums and galleries 
   but when you want to add them into your page, anything appears within the options.
   Very disappointed as this plugin seemed really the best.
 *  Thread Starter [nowton](https://wordpress.org/support/users/nowton/)
 * (@nowton)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-backend-invisible/#post-2997837)
 * I’ve disabled all plugins, re-enabled Nextgen, reset it’s settings: still nothing.
   In console I see the following errors when I try to open the Add Gallery/images
   page: ‘ReferenceError: jQuery is not defined’ (in [http://www.domain.com/wp-admin/load-scripts.php?c=0&load=utils,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,plupload,plupload-html5,plupload-flash,plupload-silverlight,plupload-html4,jquery-ui-datepicker&ver=3.4.1](http://www.domain.com/wp-admin/load-scripts.php?c=0&load=utils,jquery-ui-widget,jquery-ui-position,wp-pointer,jquery-ui-core,plupload,plupload-html5,plupload-flash,plupload-silverlight,plupload-html4,jquery-ui-datepicker&ver=3.4.1)
 * and ‘TypeError: $(“#wp-admin-bar-ngg-menu”).pointer is not a function’ in [http://www.domain.com/wp-content/plugins/nextgen-gallery/admin/js/ngg_news_notice.js?ver=3.4.1](http://www.domain.com/wp-content/plugins/nextgen-gallery/admin/js/ngg_news_notice.js?ver=3.4.1)
 * whereas ‘domain.com’ can be replaced with my development location. Switching 
   from my active template to the default brings back the Upload dialog. Im suspecting
   my theme, and will investigate further.
 *  Thread Starter [nowton](https://wordpress.org/support/users/nowton/)
 * (@nowton)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-backend-invisible/#post-2997838)
 * I also reinstalled WP but that does not resolve this issue. Please help, as this
   is quickly becoming a showstopper for my client. I have also seen similar threads
   in the forums.
 *  Thread Starter [nowton](https://wordpress.org/support/users/nowton/)
 * (@nowton)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-backend-invisible/#post-2997854)
 * As it turns out, this was caused by a theme using a nonstandard way of including
   jquery. As it was enqueued in header and functions, it got loaded twice, causing
   all kinds of mayhem. Removing jquery from functions solved it.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘[Plugin: NextGEN Gallery] Backend invisible’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [nowton](https://wordpress.org/support/users/nowton/)
 * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-nextgen-gallery-backend-invisible/#post-2997854)
 * Status: resolved