Support » Plugin: Stock Quote » Plugin never works properly always shows delayed

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  • Hello @hagens,

    Thank you for raising this question. I have check issue you reported.

    Regarding to the current state on your website I can see only proper quote at the moment. Please check screenshot https://goo.gl/9E3Zdo
    Have you refreshed front-end page after you Fetch Stock Data Now in back-end? Was there any error while Fetch Stock Data Now worked?

    Please check FAQ for possible reasons: https://wordpress.org/plugins/stock-quote/#my%20quote%20do%20not%20update%20or%20have%20large%20delay

    To understand how Stock Quote works, please check How It Works? explanation on plugin Description page.

    pessen

    (@pessen)

    I think I am having a similar problem. One quote wasn’t updating until I forced a data fetch. Other quotes seem to be timing out (“Error loading stock data”). I tried playing with the timeouts but it doesn’t seem to be helping. One oddity is that the Force Data Fetch seems to be hanging on a specific quote that I don’t think I am using (RD) as it keeps repeating this:

    [OK] RD
    [OK] RD
    [OK] RD

    My site definitely doesn’t have a lot of traffic yet, because I haven’t really launched it. Was hoping to iron out these stock quotes first. Thanks!

    Plugin Author Aleksandar Urošević

    (@urkekg)

    Hi @pessen,

    Could you please provide content of ‘All Stock Symbols’ field from plugin settings?

    I’m working on new fetching mode within other plugin (Stock Ticker), but will make Stock Quote to use same fetching code as in Stock Ticker once I get it ready.

    Thanks,
    Aleksandar

    pessen

    (@pessen)

    Ah, thanks! I did indeed have a typo in that field which said, “RD”. After removing that, it seems to be working better. How does that field work? Does it have to have the ticker of every stock that I want to fetch? Thanks a bunch!

    -Paul

    Hi @pessen,

    All Stock Symbols field is one from where data fetch routine lookup which symbols have to get from AlphaVantage API.
    If symbol entered here does not exists, AV used to response with same message like when API request is wrongly formatted.
    Possibli that will be improved on API side, so I’ll implement routine to mark symbols as “nor supported by API” in my plugin.

    Until then, users will experience different issues but we can sort them together 🙂

    Cheers
    Aleksandar

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