My Shortcodes
[resolved] '403 Forbidden' issue when clicking shortcode button (6 posts)

  1. James
    Posted 3 years ago #


    Small problem with the plugin which I am guessing is probably something to do with permissions, but I can't find any documentation confirming what these need to be, so here goes:

    The plugin seems to work fine except that when I click on the "My Shortcodes Builder" button within a post, the box that pops up is blank except for a 403 Forbidden message.

    Any thoughts or suggestions please? I have the latest version 1.7 of the plugin. My website is here:

    Thanks, James


  2. David Cramer
    Plugin Author

    Posted 3 years ago #

    Hi James,

    It does sound like a permission problem, but I would like to take a look if possible.

    Could you email me on david@digilab.co.za and we can chat more on how to solve the problem.


  3. James
    Posted 3 years ago #

    Thanks David,

    I've dropped you an email as requested, look forward to hearing your suggestions for getting this fixed.

    Cheers, James

  4. James
    Posted 3 years ago #

    Problem tracked down to the .htaccess security measures implemented by the BPS (Bullet Proof Security) plugin. Reverting to the default .htaccess file solves the problem.

    Issue raised on BPS plugin support thread here:



  5. David Cramer
    Plugin Author

    Posted 3 years ago #

    Wow, James! Good work. Thanks for finding that. I'm sure others will find it useful.

    many thanks

  6. AITpro
    Posted 3 years ago #

    Since i was not able to reproduce the problem in testing then obviously there is some other factor on your site that is different then my testing site. Try the standard WP testing method of deactivating all plugins except BPS and switching to one of the WP Default Theme's. Also please ensure that you have activated all BulletProof Modes - both Root and wp-admin BulletProof Modes must be activated together.

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