Title: Plugin Missing from Admin menu
Last modified: August 22, 2016

---

# Plugin Missing from Admin menu

 *  Resolved [jimlongo](https://wordpress.org/support/users/jimlongo/)
 * (@jimlongo)
 * [11 years, 8 months ago](https://wordpress.org/support/topic/plugin-missing-from-admin-menu/)
 * WordPress up to date:YES
    – NextGEN up to date:YES – What version of NextGEN 
   Gallery did you upgrade from?: INCREMENTAL UPDATES ONLY 1 OR 2 LATEST VERSIONS
 * (please confirm the following, with your server host tech) :
    – MySQL up to date(
   at least 5.0) 5.5.39 – PHP up to date (at least 5.2.4) 5.4.32 – The mod_rewrite
   Apache module activated: YES – PHP Safe Mode OFF: YES
 * Additional information that will help us find a solution:
    – Who are you hosted
   with: VPS on Jumpline – What theme are you running:Child theme of Canvas (woo
   themes) – Which plugins do you have installed and activated? WP_OPTIONS a:26:{
   i:0;s:27:”LayerSlider/layerslider.php”;i:1;s:33:”admin-menu-editor/menu-editor.
   php”;i:2;s:19:”akismet/akismet.php”;i:3;s:27:”backupbuddy/backupbuddy.php”;i:
   4;s:41:”better-wp-security/better-wp-security.php”;i:5;s:45:”enhanced-text-widget/
   enhanced-text-widget.php”;i:6;s:29:”gravityforms/gravityforms.php”;i:7;s:29:”
   image-widget/image-widget.php”;i:8;s:21:”ithemes-sync/init.php”;i:9;s:19:”jetpack/
   jetpack.php”;i:10;s:45:”jquery-t-countdown-widget/countdown-timer.php”;i:11;s:
   26:”julia-oceanchild/julia.php”;i:12;s:49:”jw-player-plugin-for-wordpress/jwplayermodule.
   php”;i:13;s:29:”nextgen-gallery/nggallery.php”;i:14;s:43:”phpbb-topics-portal/
   phpbb_topics_portal.php”;i:15;s:43:”phplist-form-integration-master/phplist.php”;
   i:16;s:25:”relevanssi/relevanssi.php”;i:17;s:41:”shortcode-exec-php/shortcode-
   exec-php.php”;i:18;s:43:”the-events-calendar/the-events-calendar.php”;i:19;s:
   33:”twitter-tweets/twitter-tweets.php”;i:20;s:37:”user-role-editor/user-role-
   editor.php”;i:21;s:33:”w3-total-cache/w3-total-cache.php”;i:22;s:19:”woodojo/
   woodojo.php”;i:23;s:39:”woothemes-updater/woothemes-updater.php”;i:24;s:24:”wordpress-
   seo/wp-seo.php”;i:25;s:28:”wp-robots-txt/robots-txt.php”;} =============
 * This error still occurs if I deactivate all plugins except Nextgen Gallery and
   switch to TwentyEleven theme.
 * The plugin is still working, but I have no access to the plugin to adjust any
   settings or add any new galleries or images, etc.,
 * Thanks for any ideas.
 * [https://wordpress.org/plugins/nextgen-gallery/](https://wordpress.org/plugins/nextgen-gallery/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-missing-from-admin-menu/#post-5422006)
 * Thank you very much for including that information [@jimlongo](https://wordpress.org/support/users/jimlongo/),
   very helpful! We have had issues in the past with the Canvas theme, but that 
   should be resolved now. What may need to happen is a reset of the plugin tables(
   you won’t lose your galleries, it’ll just clear any stored cached data in the
   plugin tables and restore the global settings to their default). Since you can’t
   access the plugin options, you’ll need to install an additional plugin of ours.
   Would you mind sending us a bug report here, including your info above and mention
   of this reset plugin you’d like to install and run: [http://www.nextgen-gallery.com/report-bug](http://www.nextgen-gallery.com/report-bug).
   This should resolve this issue.
 * -Becky
 *  Thread Starter [jimlongo](https://wordpress.org/support/users/jimlongo/)
 * (@jimlongo)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-missing-from-admin-menu/#post-5422023)
 * Thanks Becky!
    i’ve submitted a ticket.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-missing-from-admin-menu/#post-5422054)
 * Perfect, thank you [@jimlongo](https://wordpress.org/support/users/jimlongo/)!
   🙂
 * -Becky
 *  Thread Starter [jimlongo](https://wordpress.org/support/users/jimlongo/)
 * (@jimlongo)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-missing-from-admin-menu/#post-5422055)
 * Reset solved this issue.
    Thanks again.
 *  Plugin Contributor [photocrati](https://wordpress.org/support/users/photocrati/)
 * (@photocrati)
 * [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-missing-from-admin-menu/#post-5422056)
 * Oh, good to hear [@jimlongo](https://wordpress.org/support/users/jimlongo/). 
   Thank you for the update and marking this thread as resolved. I appreciate it!
   🙂
 * -Becky

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Plugin Missing from Admin menu’ is closed to new replies.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

## Tags

 * [gallery](https://wordpress.org/support/topic-tag/gallery/)
 * [nextgen](https://wordpress.org/support/topic-tag/nextgen/)

 * 5 replies
 * 2 participants
 * Last reply from: [photocrati](https://wordpress.org/support/users/photocrati/)
 * Last activity: [11 years, 7 months ago](https://wordpress.org/support/topic/plugin-missing-from-admin-menu/#post-5422056)
 * Status: resolved