Hi @andrewews,
Sorry for the inconvenience! This is unfortunate that you are facing such an issue. It seems your website is highly optimized and the assets (CSS, JS) are compressed. It generates an error in the browser console that the jQuery is not defined. This is not recommended to compress or minify the core JS like ‘jquery.min.js’ and the ‘jquery-migrate.min.js’. We suggest you exclude the core JS files from being minified. Check the screenshot.
We would like to investigate the issue further and find out the reason behind it. We would appreciate it if you could open a support ticket here to get a faster response.
Your understanding and cooperation would be highly appreciated. Look forward to hearing from you soon.
Have a great day!
I have the same problem when updating to version 2.0.0. The plugin causes poor code rendering. In this image (https://ibb.co/gJ8y0Lh) you can see the page working well. In the code, the div id=”primary”and aside class=”aux-sidebar aux-sidebar-primary” tags are at the same level.
However, when updating the plugin to version 2.0.0 the page crashes, as you can see here (https://ibb.co/q5b4VG5). You will see that the code renders poorly and the aside class=”aux-sidebar aux-sidebar-primary” tag is no longer at the same level as div id=”primary”, but inside her.
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This reply was modified 9 months ago by pozoalcon.
Thank you @pozoalcon
I have reverted to 1.1.19 and that has fixed the layout for the meantime.
@pulak00 I will try investigating the jquery minimising issue when I have time, and raise a support ticket at a later time.
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This reply was modified 9 months ago by andrewews.
Hi @andrewews, and @pozoalcon,
Thanks for sharing all the resources and screenshots that helped us to understand the issue better. We have identified the issue and the issue will be fixed in the next version of the plugin.
Before going forward with the next release, we would appreciate it if you cooperate with us and help us by testing the beta version. Your feedback is crucial in ensuring that the issue is indeed fixed. Please install the beta version and let us know if the issue is resolved or not. Once we receive your confirmation, we will confidently move forward with the next release.
Download the beta version from here.
Kindly, make sure to clear the cache from the website and the web server.
Your understanding and cooperation would be highly appreciated.
Have a great day!
Hi, @pulak00.
Now it works perfectly. You can see it here: https://petitsanimals.com/producto/advance-dog-mini-sensitive-salmonrice-700g-1-5kg-3kg-7kg/. The layout is ok.
Good job. Thank you very much.
Ángel.
Hi @pozoalcon @andrewews,
We are happy to inform you that we’ve released version 2.0.1 of the plugin, which fixes the issue you reported. This update is now available, so you should be able to update to the latest version and start using it right away.
Thank you again for taking the time to report the testing result – we really appreciate users like you who help us improve our plugin. Your feedback allows us to address problems quickly and ensure all users have the best possible experience.
Thank you for offering such fast and efficient support.
Have a nice weekend.
Regards. Ángel.
Hi @pozoalcon,
Thanks for your appreciation. We want to thank you for pointing out the issue and cooperating with us by testing the plugin.
If you are enjoying the plugin and happy with the prompt support, you can share your experience here.
Your contribution will be highly appreciated.
Have a great day!
Hi @pozoalcon,
You are the best! Thanks for appreciating us by sharing the mindful review!
Have a great day!
Upgraded it today and confirming the layout issue is no longer replicating. In appreciation for your rapid response I will leave a review too. Thank you again Pulak.