Support » Plugin: Membership 2 » [Plugin: Membership] "Upgrades not available"

  • Hello,

    I have my renew page and my current (free) subscription is listed. I also have a premium subscription as part of my site. On the page the box to move to the next subscription which is the premium one is also there; however, the upgrade button is greyed out.

    I viewed the source code and it appears the function display_upgrade_button() actually prints the button disabled. This is quite perplexing. Not only that, but the function takes 4 arguments but doesn’t do anything with them.

    How can I upgrade from one subscription to another? I have it set up in the admin back-end of WordPress already. Is this a bug?

    Thanks in advance for any help.

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  • Hi Bonesnap,

    I don’t believe that’s a bug, I think it’s just due to how the upgrade functionality works. Under Membership > Edit Options you’ll see options regarding upgrades, where you can specify particular durations where upgrades are available.

    I can’t recall off the top of my head why that’s there, but I do recall it having something to do with members potentially getting free upgrades due to the way that PayPal works with the subscriptions.

    Any chance that’s the issue?

Viewing 1 replies (of 1 total)
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