Support » Plugin: Login Security Solution » [Plugin: Login Security Solution] Wont Let Me Login

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Daniel Convissor

    (@convissor)

    Hi Marc:

    I haven’t seen that issue in my extensive testing on several WP installs. I want to make sure all problems get resolved. Can you please try again?

    If you see any error messages, please copy down all error messages you see.

    * Get the files from http://downloads.wordpress.org/plugin/login-security-solution.0.8.0.zip
    * Put that directory in your wp-content/plugins directory
    * Activate the plugin.
    * Go to the Settings page for the Login Security Solution.
    * On the bottom, select the “Yes, delete the damn data” option and click “Save Changes.”
    * Deactivate the plugin.
    * That makes sure any settings from an old install are blown away.
    * Activate the plugin.
    * Log out.
    * Edit your site’s main wp-config.php file and set WP_DEBUG to true.
    * Oh, yeah adjust your php.ini settings so errors can be logged (log_errors = On and error_log = /path/to/php_errors.log) or seen (display_errors = On)

    From this point forward, write down every step you take and what happens in response.

    Now log in. Let me know what happens, please. Check the php_errors.log for any problems.

    Thanks,

    –Dan

    ok, thanks!

    I was having the same problem with one of my WP installs. So I was going to try the steps suggested, but was unable to get anywhere with that.

    I had to go into the backend of a site and delete the plugin entirely in order to log into my website at all. And if I try to put it back even while logged in, it logs me out, tells me that I have to reset my password, then tells me my password isn’t strong enough and to login and change it. At which point the login fails.

    I have this installed on all my WP sites, but this is a serious issue for me. Unless resolved, I will have to look for another solution.

    Plugin Author Daniel Convissor

    (@convissor)

    Mettam:

    Sorry you’re having problems.

    Your description, while not as detailed as needed to fully sort out the problem you’re having, does provide a lead.

    Once the plugin is activated, all you need to do to log in is use the “Lost your password?” / password reset process. (The plugin should have forwarded you to the page for doing so.)

    Also, are you using multiple accounts to log in?

    FYI: your attempt to manually rip out the plugin did not remove all of the settings in the database. The plugin’s settings page offers a way to completely remove the plugin’s database records upon deactivation.

    Ok, I might have been a little irritable earlier when I posted. So let me give you a better idea of what is happening. I was just using one administrative account to attempt to login. But this particular site is rather inactive, so I had forgotten the password.

    At the moment I am logged in – having deleted the plugin directory (but not having removed the settings in the database). So I add the directory back in, activate the plugin, and I’m immediately sent to ‘Lost Password/Reset Password’ page. Which is why I hadn’t removed the plugin’s records. So I put in my info and have it send me an email. I click the link in the email and reset my password. Now this time it works as it’s supposed to!

    I suspect it has to do with the several hours that have passed since I was having problems (i.e., well past the 120 minute tracking of login errors). Previously, no matter what password I entered (even one with more than 10 characters including uppercase, lowercase, numbers and punctuation) it kept telling me that my password was not strong enough. BTW, the one I just used successfully was one of the ‘not strong enough’ ones from earlier today.

    At that time what would happen is that I would attempt to login (as the ‘not strong enough’ error message says to do) and then I would get a ‘wrong password/username’ error and asking me if I want to reset my password. It was like an error loop that I couldn’t break.

    While I now seem to have things working right again, I hope my above description is a little more helpful to understanding what was going on.

    Thanks

    Plugin Author Daniel Convissor

    (@convissor)

    Mettam:

    Thank you very much for the details!

    I did find that some behaviors had inadvertently change, introducing a “Catch 22” situation. I just released version 0.9.0 to fix the problem. Now, when users choose an insecure password during the reset process, they can pick a better password right on the spot.

    Sorry for the trouble.

    Thanks for the fix and glad that I could be of assistance.

    My website is: http://wp-solution.com

    I try to login it it keeps saying that I have enter the wrong password.

    i just install the plugins and haven’t change any setting.anybody can help? any Solution?

    ohh sorry problem solved…

    my mistake…. was trying with wrong password.

    nice plugins.. Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
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