Login Security Solution
[resolved] Locked out of my site (5 posts)

  1. tdoherty
    Posted 4 years ago #

    I installed the plugin and tested it.
    I am now in a loop and cannot gain access.

    I try to reset password via the email:
    Someone requested that the password be reset for the following account:
    Username: xxxxxxxxx
    If this was a mistake, just ignore this email and nothing will happen.
    To reset your password, visit the following address:

    When I reset password i then visit the login.

    I then attempt to login and i receive the following message:

    Please enter your username or email address. You will receive a link to create a new password via email.

    Your password must be reset. Please submit this form to reset it.


  2. Daniel Convissor
    Plugin Author

    Posted 4 years ago #

    Here's how it works for me using WordPress 3.4 and Login Security Solution version 0.10.0 (you are using the latest version, right?).

    * Log out of WordPress via "Log out" option under my user in top right of the admin bar.
    * Click the "Lost your password?" link.
    * Put in my user name and hit enter.
    * Get the link from the email and paste it into my browser's location bar and hit enter (example:
    * Type in my new password twice and hit enter.
    * Get a message saying "Your password has been reset. Log in."
    * Click the "Log in" link.
    * Type in my user name and new password and hit enter.
    * Voila! I'm in.

    Can you please follow those exact steps (beside the logout part, of course, since you can't log in, right?) and tell me what happens with each one?

  3. Daniel Convissor
    Plugin Author

    Posted 4 years ago #

    Hi Tdoherty:

    Before you get into all that, do you have the Better WP Security plugin installed? If so, there are conflicts. Please read this package's FAQ at http://wordpress.org/extend/plugins/login-security-solution/faq/


  4. Daniel Convissor
    Plugin Author

    Posted 4 years ago #

    Oh, and if you still can't get in, you'll have to manually remove the plugin:

  5. Daniel Convissor
    Plugin Author

    Posted 4 years ago #

    Mark resolved due to no user response.

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