Title: Plugin Logging me off Last modified: July 27, 2020 --- # Plugin Logging me off * Resolved [renato.barone](https://wordpress.org/support/users/renatobarone/) * (@renatobarone) * [5 years, 10 months ago](https://wordpress.org/support/topic/plugin-logging-me-off/) * The Woocommerce plugin is logging me off constantly, I’ve disabled all the plugins and tried them alone one by one, combined. And the only one showing this problem is Woocommerce.e * PHP 7.4, latest WP, latest Woocommerce. * If someone could PLEASEEE help me, I’m going crazy with this, need to log each 5 seconds. To edit anything in the CMS is impossible. * thnkss * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-logging-me-off%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 4 replies - 1 through 4 (of 4 total) * Plugin Support [wpnomad a11n](https://wordpress.org/support/users/wpnomad/) * (@wpnomad) * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-logging-me-off/#post-13216581) * Hi [@renatobarone](https://wordpress.org/support/users/renatobarone/) , * As I understand, you’re getting logged off from your site when you have WooCommerce Services active. Is that right? * That’s strange and not the expected behaviour of the site when WooCommerce Services is active. I see you mentioned that you have already tried to disable plugins, have you checked by changing them theme as well? * If not, then I recommend doing a conflict test as per the steps outlined here: [https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4](https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4) * If the issue persists even after conflict testing, then please share a copy of your site’s System Status. You can find it via WooCommerce > Status. Select “ Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response. * I hope that helps! * Thread Starter [renato.barone](https://wordpress.org/support/users/renatobarone/) * (@renatobarone) * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-logging-me-off/#post-13216764) * Hi [@wpnomad](https://wordpress.org/support/users/wpnomad/) thanks, I’ve tried the conflict checking already. * Here it is the system report: * ``` ### WordPress Environment ### WordPress address (URL): https://villamarts.co.uk Site address (URL): https://villamarts.co.uk WC Version: 4.3.1 REST API Version: ✔ 1.0.10 WC Blocks Version: ✔ 2.7.2 Action Scheduler Version: ✔ 3.1.6 WC Admin Version: ✔ 1.3.1 Log Directory Writable: ✔ WP Version: 5.4.2 WP Multisite: – WP Memory Limit: 256 MB WP Debug Mode: – WP Cron: ✔ Language: en_GB External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.6 PHP Post Max Size: 100 MB PHP Time Limit: 60 PHP Max Input Vars: 1000 cURL Version: 7.61.0 OpenSSL/1.0.2p SUHOSIN Installed: – MySQL Version: 5.7.16 Max Upload Size: 100 MB Default Timezone is UTC: ✔ fsockopen/cURL: ✔ SoapClient: ✔ DOMDocument: ✔ GZip: ✔ Multibyte String: ✔ Remote Post: ✔ Remote Get: ✔ ### Database ### WC Database Version: 4.3.1 WC Database Prefix: t2uc_ Total Database Size: 46.66MB Database Data Size: 43.32MB Database Index Size: 3.34MB t2uc_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB t2uc_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB t2uc_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB t2uc_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.05MB + Engine InnoDB t2uc_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB t2uc_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB t2uc_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB 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InnoDB t2uc_yoast_indexable: Data: 3.52MB + Index: 0.55MB + Engine InnoDB t2uc_yoast_indexable_hierarchy: Data: 0.02MB + Index: 0.05MB + Engine InnoDB t2uc_yoast_migrations: Data: 0.02MB + Index: 0.02MB + Engine InnoDB t2uc_yoast_primary_term: Data: 0.02MB + Index: 0.03MB + Engine InnoDB t2uc_yoast_seo_links: Data: 0.05MB + Index: 0.02MB + Engine InnoDB t2uc_yoast_seo_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB ### Post Type Counts ### attachment: 3392 custom_css: 1 custom-css-js: 17 et_pb_layout: 32 nav_menu_item: 70 oembed_cache: 4 page: 58 post: 4 product: 263 revision: 3 smart-product: 84 wpcf7_contact_form: 1 ### Security ### Secure connection (HTTPS): ✔ Hide errors from visitors: ✔ ### Active Plugins (21) ### Classic Editor: by WordPress Contributors – 1.5 Contact Form 7: by Takayuki Miyoshi – 5.2 Simple Custom CSS and JS: by SilkyPress.com – 3.32.2 Essential Grid: by ThemePunch – 2.1.6.2 Header and Footer Scripts: by Digital Liberation – 2.2.1 Health Check & Troubleshooting: by The WordPress.org community – 1.4.4 WPBakery Page Builder: by Michael M - WPBakery.com – 5.4.5 WooCommerce Load More Products: by BeRocket – 1.1.7.2 – Installed version not tested with active version of WooCommerce 4.3.1 Media Library Assistant: by David Lingren – 2.83 Slider Revolution: by ThemePunch – 5.4.6.4 Smart Product Viewer: by topdevs – 1.4.6 Custom Made Addons: by AxiomThemes – 1.6.06 UpdraftPlus - Backup/Restore: by UpdraftPlus.Com DavidAnderson – 1.16.26 WooCommerce Products without featured images: by Hermes Alves – 0.1 – Installed version not tested with active version of WooCommerce 4.3.1 WooCommerce: by Automattic – 4.3.1 Yoast SEO: by Team Yoast – 14.6.1 Custom Body Class: by Andrei Lupu – 0.7.2 WP Fastest Cache: by Emre Vona – 0.9.0.9 WP Mail SMTP: by WPForms – 2.2.1 WP-Optimize - Clean, Compress, Cache: by David Anderson Ruhani Rabin Team Updraft – 3.1.2 YITH WooCommerce Catalog Mode Premium: by YITHEMES – 1.5.1 – Installed version not tested with active version of WooCommerce 4.3.1 ### Inactive Plugins (2) ### WooCommerce Remove All Products: by Gabriel Reguly – 4.2 – Installed version not tested with active version of WooCommerce 4.3.1 WordPress Force HTTPS: by A. Kai Armstrong – 0.1.4 ### Must Use Plugins (1) ### Health Check Troubleshooting Mode: by – 1.5.0 ### Settings ### API Enabled: ✔ Force SSL: – Currency: GBP (£) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #337 - /our-jewellery/ Basket: ❌ Page ID is set but the page does not exist Checkout: ❌ Page ID is set but the page does not exist My account: ❌ Page not set Terms and conditions: ❌ Page not set ### Theme ### Name: Custom Made Version: 1.1.1 Author URL: http://axiomthemes.com/ Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme WooCommerce Support: ✔ ### Templates ### Overrides: – ### Action Scheduler ### Canceled: 1 Oldest: 2020-07-27 18:03:18 +0100 Newest: 2020-07-27 18:03:18 +0100 Complete: 153 Oldest: 2020-07-14 17:28:06 +0100 Newest: 2020-07-27 18:20:25 +0100 ``` * Plugin Contributor [Shaun Kuschel a11n](https://wordpress.org/support/users/shaunkuschel/) * (@shaunkuschel) * Automattic Happiness Engineer * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-logging-me-off/#post-13252120) * Hey [@renatobarone](https://wordpress.org/support/users/renatobarone/), * It doesn’t look like you are using WooCommerce Services (which also requires the Jetpack plugin) on the site, so I assume that you mean that the core WooCommerce plugin is what you referred to, correct? This forum is for the WooCommerce Services plugin, not core WooCommerce, which would be [this forum](https://wordpress.org/support/plugin/woocommerce/). * However, I’m not sure exactly where you are being logged out of. Are you getting logged out of the WordPress dashboard? If so, since you’ve already checked for conflicts, I would suggest going through the steps outlined in [this article](https://www.wpbeginner.com/wp-tutorials/how-to-fix-wordpress-keeps-logging-out-problem/). * Let us know how it goes. Thanks! * Plugin Contributor [Shaun Kuschel a11n](https://wordpress.org/support/users/shaunkuschel/) * (@shaunkuschel) * Automattic Happiness Engineer * [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-logging-me-off/#post-13284324) * Since we haven’t heard back in a while, I hope that means that you figured out whatever was causing the logout issue. However, if not, feel free to create a post on the WooCommerce core forum (linked in my previous comment) if the issue seems to be specifically related to the WooCommerce plugin. If you are using the WooCommerce Services plugin, and that seems to be the culprit, feel free to create a new post on this forum and let us know. Thanks! Viewing 4 replies - 1 through 4 (of 4 total) The topic ‘Plugin Logging me off’ is closed to new replies. * ![](https://ps.w.org/woocommerce-services/assets/icon-256x256.png?rev=3234419) * [WooCommerce Tax (formerly WooCommerce Shipping & Tax)](https://wordpress.org/plugins/woocommerce-services/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-services/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce-services/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce-services/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-services/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce-services/reviews/) * 4 replies * 3 participants * Last reply from: [Shaun Kuschel a11n](https://wordpress.org/support/users/shaunkuschel/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/plugin-logging-me-off/#post-13284324) * Status: resolved