I’ve recently installed Lightview Plus and while checking my video clip pages I see that the thumbnails Lightview places onto the page have black letterbox bars at the top and bottom of the image. These images are in 16:9 ratio but the thumbnail seems to be in a 1:1 ratio, this filling in the blank space with letterbox bars. I’ve looked at the settings for Lightview and in the CSS files but I can’t figure out how to set a separate value for height from width specifically just for the video thumbnails. Has anyone else had this problem, does anyone know how to overcome this challenge? Any help would be hot.
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