Title: Plugin keeps refreshing
Last modified: April 2, 2021

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# Plugin keeps refreshing

 *  Resolved [unanswered](https://wordpress.org/support/users/unanswered/)
 * (@unanswered)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-keeps-refreshing/)
 * So annoying!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fplugin-keeps-refreshing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-keeps-refreshing/#post-14276778)
 * Hi [@unanswered](https://wordpress.org/support/users/unanswered/),
 * I’ve had a look at your website, and tested the plugin. I don’t see any behaviour
   related to refreshing. Can you clarify in more details what the problem is, and
   under what circumstances it occurs?
 * Thanks,
 * Facebook Team
 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-keeps-refreshing/#post-14276799)
 * I’ve had a closer look at your code, and you seem to have the code for the plugin
   installed multiple times. This is likely why you’re seeing odd behaviour.
 * I have no idea how you’ve done this, but I would recommend removing any code 
   relating to the plugin you may have copied and pasted into your site’s markup,
   and also disable the Chat plugin option on any additional plugins (such as WooCommerce)
   which also carry it. You really only need to have the WordPress Chat plugin installed
   and active. This should solve your issue.
 * All the best,
 * Facebook Team

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Plugin keeps refreshing’ is closed to new replies.

 * ![](https://ps.w.org/facebook-messenger-customer-chat/assets/icon-256x256.png?
   rev=2398892)
 * [Facebook Chat Plugin - Live Chat Plugin for WordPress](https://wordpress.org/plugins/facebook-messenger-customer-chat/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/facebook-messenger-customer-chat/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/)
 * [Active Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/facebook-messenger-customer-chat/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Facebook](https://wordpress.org/support/users/facebook/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/plugin-keeps-refreshing/#post-14276799)
 * Status: resolved