JW Player for Flash & HTML5 Video
[resolved] [Plugin: JW Player Plugin for WordPress] Current Player: Version Unknown (3 posts)

  1. Andrew McCauley
    Posted 6 years ago #

    I've installed the plugin upgrade and on the set up page I get the message "Current Player: Version Unknown."

    I've tried to automatically install, upload 5.2 using the manually upgrade and even uploaded directly to the folder via FTP.

    Any ideas?


  2. JW Player
    Plugin Author

    Posted 6 years ago #

    Hi Andrew,

    After the upload or automatic download completes we try to show a demo player and then we show a message saying whether a valid player was detected or not. This is done through javascript. Upon detection the player version is sent to the server and stored.

    When you do the upload or download, are you seeing a player appear or any messaging?

    Is your wp-content/uploads/jw-player-plugin-for-wordpress/player directory fully writable?


  3. Andrew McCauley
    Posted 6 years ago #

    I wasn't aware that the player was in the wp-content/uploads/jw-player-plugin-for-wordpress/player directory. Once I fave it full writable permissions it worked like a charm.

    Thanks for the help.

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