Support » Plugin: JW Player for Flash & HTML5 Video » [Plugin: JW Player for WordPress – Flash & HTML5 Video Player] Latest update broke HTML5 compa

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  • Plugin Author JW Player

    (@longtail-video)

    @viptampa,

    Did you just start to experience this issue with the 1.5.3 update I released today? Or did it start with an earlier version?

    Have you updated any of your browsers recently?

    I visited the link that you provided and the audio plays fine in HTML5 mode for me in Chrome. Firefox only provided a download link which is expected since it can’t play m4a files in HTML5 mode. I’m seeing an error complaining about compatibility in IE9.

    Can you describe with a bit more detail what you’re seeing? Are you seeing a black box, the shortcode or nothing?

    I apologize for the inconvenience this has caused. Hopefully we can get this resolved quickly.

    Thanks.

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