Support » Plugin: jsDelivr - WordPress CDN Plugin » [Plugin: jsDelivr – WordPress CDN Plugin] "update CDN data" doesn't seem to work

  • Resolved katmmad

    (@katmmad)


    I’ve clicked the “update CDN data” for first-time use like 5 times — it thinks about it a while, throws a black screen up that has a progress wheel, and then returns me to the settings page for jsdeliver. It still says “you must update CDN data.” I can click the button for “scan website now” but nothing happens, and I can’t change the dropdown to enable the plugin. Help!

    http://wordpress.org/extend/plugins/jsdelivr-wordpress-cdn-plugin/

Viewing 14 replies - 1 through 14 (of 14 total)
  • I have the same problem

    Same here…

    Plugin Author jimaek

    (@jimaek)

    Please check out the new update.
    If the problem persists let me know.
    Thank you

    I am having the same problem. “Error during update process”. What to do?

    Plugin Author jimaek

    (@jimaek)

    Can you paste some of your apache logs during the update?
    Have you tried increasing the RAM limits?

    Joe

    (@joewa1980)

    Same issue here. The popup modal shows ‘Please wait…’, the page reloads… but nothing is added to the list and the plugin remains ‘disabled’. Any ideas?

    Plugin Author jimaek

    (@jimaek)

    It could a timeout issue. Make sure your Apache and PHP settings allow long enough execution.

    Thanks

    Joe

    (@joewa1980)

    We use Litespeed, but the timeout is certainly set high enough.

    Joe

    (@joewa1980)

    However, in my case the popup modal shows ‘Please wait…’, the page reloads… but nothing is added to the list and the plugin remains ‘disabled’. Any ideas?

    spbriggs

    (@spbriggs)

    I’ve had similar problems. Here’s what I did to fix

    Edit php.ini

    set:

    max_execution_time=1000

    Edit MySQL config

    Increase max_allowed_packet (I went up to 48meg – almost certainly overkill)

    Joe

    (@joewa1980)

    Thanks spbriggs, we’ve done the same but it’s still showing the popup modal ‘Please wait…’, the page reloads… but nothing is added to the list and the plugin remains ‘disabled’.

    Was yours behaving like that or did you have the error discussed by others above?

    spbriggs

    (@spbriggs)

    I had the problem as you described. Are you able to access the web server logs? I was getting an error in there about the MySQL server going away which lead me to deduce the changes suggested above. Maybe you’ve got something different happening

    Joe

    (@joewa1980)

    The max_allowed_packet value hadn’t been set properly, this is now working as it should – thanks for the starting point! Amazing plugin, love it.

    tashemi

    (@tashemi)

    I have same problem but I have no access to mysql config or php.ini. Is there other way to solve problem?

Viewing 14 replies - 1 through 14 (of 14 total)
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