Title: [plugin jetpack]
Last modified: August 20, 2016

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# [plugin jetpack]

 *  [woodleighschool](https://wordpress.org/support/users/woodleighschool/)
 * (@woodleighschool)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack/)
 * On installing jetpack and trying to connect to WordPress.com to setup a site 
   inaccessible 403 error results : Your website needs to be publicly accessible
   to use Jetpack: site_inaccessible
 * Error Details: The Jetpack server was unable to communicate with your site.
 * The site is public and accessible. The permissions have been checked and are 
   all correct. We do have a WordPress.com account already which is working.
 * The hosting provider is names.co.uk (namesco) . We understand they block xmlrpc.
   php as described here: [http://www.thebambers.me.uk/wordpress/?p=308](http://www.thebambers.me.uk/wordpress/?p=308)
 * We have followed these instructions which have not resulted in jetpack working,
   but has allowed postit and the WordPress iPhone app to work.
 * Namesco suggested posting here to ask if there are any other referenced to xmlrpc.
   php which would need renaming, and which files to look in.
 * Any help would be very much appreciated!

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Tim Moore](https://wordpress.org/support/users/tmoorewp/)
 * (@tmoorewp)
 * [14 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack/#post-2273008)
 * Hi there,
 * The WordPress.com server-side application that Jetpack talks to requires /xmlrpc.
   php be available, as of now. The fix described at the URL you mention will not
   fix Jetpack currently.
 * Tim
 *  [senan](https://wordpress.org/support/users/senan/)
 * (@senan)
 * [14 years, 5 months ago](https://wordpress.org/support/topic/plugin-jetpack/#post-2273144)
 * WordPress for iOS work with above fix. Why not Jetpack. did the developers thought
   about manual override?
 *  [oddsocket](https://wordpress.org/support/users/oddsocket/)
 * (@oddsocket)
 * [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-jetpack/#post-2273150)
 * Same problem here – I can confirm that although the bug affecting xmlrpc is now
   six years old, Namesco absolutely will not allow even a single user to have this
   block lifted.
 * WordPress for Android and iOS are able to reference xmlrpc without it having 
   to specifically address the xmlrpc.php file, can the Jetpack server not do the
   same?

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[plugin jetpack]’ is closed to new replies.

## Tags

 * [namesco](https://wordpress.org/support/topic-tag/namesco/)
 * [xmlrpc](https://wordpress.org/support/topic-tag/xmlrpc/)

 * 3 replies
 * 4 participants
 * Last reply from: [oddsocket](https://wordpress.org/support/users/oddsocket/)
 * Last activity: [14 years, 4 months ago](https://wordpress.org/support/topic/plugin-jetpack/#post-2273150)
 * Status: not resolved

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