Support » Plugins » [Plugin: Jetpack] How does Jetpack affect a privacy policy?

  • Just wondering: How does Jetpack affect my privacy policy? Specifically, the stats and sharing functions. Cookies, tracking, etc? I would like to put some accurate info into my policy, but I’m not sure exactly what Jetpack is doing behind the scenes.

Viewing 11 replies - 1 through 11 (of 11 total)
  • I’m also interested in this issue. When I check my website with Ghostery, I see a tracker called “WordPress Stats”. Is there a way of getting rid of this tracker while still keeping the stats?

    That makes two of us who’re curious about this. Has anyone had to deal with this?

    After installing Jetpack you will be serving web bugs (i.e. third-party tracking cookies) to your site visitors. Check out and also this thread: wordpresscom-stats-and-quantserve.

    I did not manage to get rid of the tracker so I deleted Jetpack. (And by the way, it was buggy and bulky. For what I need the most there are better and more elegant plugins which can do the same and more).

    If you really want to keep Jetpack, you probably need to update your privacy policy.

    Hope it helps.

    thanls for the answer, Tom

    > you probably need to update your privacy policy
    already did this

    > there are better and more elegant plugins which can do the same and more
    any suggestions on that?
    tried Slimstats but had some troubles with it
    any other ones that are simple and reliable?


    @datapanik: I like Google Analyticator. The plugin is simple and reliable (though you need to create a Google Analytics account) and there is a setup video:

    Here is a list of really nice plugins, many of which replace Jetpack: (maybe except the Feedburner Plugin, because that service appears to be slowly dying out).

    Hang on – you berate WordPress for tracking and privacy violations and your recommended replacement is Google analytics?

    You do realise the irony, no?

    I’m using Counterize at the moment, that seems to stay local with its data gathering (having said that, I haven’t stuck an analyser on the traffic yet so it’s “as far as I know” 🙂

    @batteriesinc: Google Analytics has a Privacy Policy ( which I knew about and could link to it from my Privacy Policy so it is clear to everyone.

    However, tracking by Jetpack was camouflaged and added without me knowing it:,

    This could lead me to serious legal troubles here in the EU. You realize it?

    Besides, the connections to the Quantcast ad network were significantly slowing my web site (as also noted by others: I am disappointed with Jetpack and therefore recommend alternatives.

    I will check out Counterize – thank you for this suggestion.

    @tom: Hi, to me it’s not just about legal troubles in the EU. Like you, I was offended by the idea that tracking by Jetpack is camouflaged. So I was violating my visitor’s privacy without me even knowing about it.

    Besides that, tracking is totally not necessary for stats. And as I don’t like tracking, google analytics is no option. Altough you’re right, Tom, that it’s better to be open and clear about tracking. But that’s not the way I perceive GA, as being “open and clear”.

    @batteriesinc: been browsing through the Counterize plugin page. Looks good. I’ll try it out. I also like the option that Customize doesn’t store IP information.


    I may not be a lawyer, but I work in the area of privacy, and the problem with Google is that there is quite a lot of potential of getting yourself into trouble with using their resources.

    The problem is that YOU may choose to hand over personally identifiable information, but neither you or Google have the right to decide that for a 3rd party (which is basically everyone who visits your site). You can’t even imply that a visitor gives permission by the act of visiting your site because permission is supposed to be explicit (so not as a consequence of something else) and opt-in..

    As a consequence, Google is in the unprecedented and IMHO not so very comfortable position to be the first organisation to have received a letter signed by the regulators of 27 separate countries (yes, 27) that their privacy policy needs improving. Hence that we even worry about the use of Google fonts in WordPress templates..

    We are frequently in communication with regulators in various countries and as far as we can tell, 2013 might not be a very pleasant year for Google in Europe..

    @batteriesinc Thank you for this information. That letter looks impressive and let us hope things will change for better. OK, there are some aspects of Google which I love and some which I hate.

    And by the way, here are very interesting links which I recently discovered. After logging into your Google account you can see a LOT of stunning information about yourself. For many users this is not only personal data but an entire psychological profile:

    As for Jetpack, I do not know what data it collects exactly but it communicates with Quantcast. According to

    Quantcast is a website public statistics service designed for advertisers and marketers. It collects user information and provides it for targeted advertising. It’s also a company that’s on trial for restoring “zombie cookies” from deleted files.

    For sure this is one of the issues to keep in mind when installing Jetpack. Astonishingly, Quantcast tracking was silently introduced to Jetpack and many people using this plugin are probably still not aware.

    @datapanik: I see your point and was also offended by the camouflaged tracking by Jetpack. WordPress is only a part of my web site so unfortunately Counterize is not an option for me at this point. But it does look superior to the Jetpack stats.

Viewing 11 replies - 1 through 11 (of 11 total)
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