Title: [Plugin: Jetpack] Error 500 Last modified: August 20, 2016 --- # [Plugin: Jetpack] Error 500 * Resolved [Brian](https://wordpress.org/support/users/briantronk/) * (@briantronk) * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-jetpack-error-500/) * I just installed Jetpack on my server, and suddenly I’m getting strange errors. The main one is that I can’t do a new post, activate or deactivate plugins (maybe more). When I click on that, I get an Error 500, internal server error. Also, the Admin bar doesn’t show on the main Dashboard. Or, if it does, the rest of the screen isn’t there. It seems to be alright in other cases. I’m running WP 3.1.2, and Jetpack 1.1.2, if that helps any. Viewing 9 replies - 1 through 9 (of 9 total) * Thread Starter [Brian](https://wordpress.org/support/users/briantronk/) * (@briantronk) * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-jetpack-error-500/#post-2077188) * I just tried activating the Hello Dolly plugin, and it worked. Activating Akismet for deactivating Jetpack give the Error 500. * Thread Starter [Brian](https://wordpress.org/support/users/briantronk/) * (@briantronk) * [15 years, 1 month ago](https://wordpress.org/support/topic/plugin-jetpack-error-500/#post-2077361) * I just unlinked my blog from WordPress.com, and suddenly everything works the way it is supposed to. When I re-linked it, the problems come back. * [Sheri Grey](https://wordpress.org/support/users/designsimply/) * (@designsimply) * [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-jetpack-error-500/#post-2077509) * [@brian](https://wordpress.org/support/users/brian/), can you find out what the server error logs say when you activate Jetpack and click on the posts page? If you are using a host with cpanel, you should see an option for error logs on the main cpanel page somewhere. If there are any jetpack-related errors, that may help lead us to the source of the problem. * If you find a jetpack-related error, could you post it here so we can see? * Are you using WordPress standalone or multisite? * Thread Starter [Brian](https://wordpress.org/support/users/briantronk/) * (@briantronk) * [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-jetpack-error-500/#post-2077514) * Unfortunately, I don’t have access to the Apache error logs with my host. I’m using a standalone site. I’m going to dig around some more to see if I can find anything to help. * Thread Starter [Brian](https://wordpress.org/support/users/briantronk/) * (@briantronk) * [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-jetpack-error-500/#post-2077515) * Although it’s strange. I just removed it, and uploaded a new copy of it (1.1.2) and I get HTTP 500 error when I try to Activate it. I also cannot edit the file from WordPress. The page doesn’t load completely. * All I do is FTP the plugin over to my server, and then go into WordPress and do whatever setup is needed. I’m running Windows Vista, and my server is Linux based. I shouldn’t need to do any permissions changes, should I? * Thread Starter [Brian](https://wordpress.org/support/users/briantronk/) * (@briantronk) * [14 years, 11 months ago](https://wordpress.org/support/topic/plugin-jetpack-error-500/#post-2077517) * I just solved the problem. I was having issues using the auto-update system also, and looked up some info on that. Someone mentioned adding some lines to associate PHP5 with .php files in my .htaccess file. I did so, and the update started working. I thought I’d try Jetpack again, and it is running the way it is supposed to, now. It just didn’t like something in the PHP4 setup, I guess. * I’m going to set this to closed now. Thanks. * [DELETE ME](https://wordpress.org/support/users/szebastianone/) * (@szebastianone) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-jetpack-error-500/#post-2077593) * Amazing Brian a lot of monologue and sadly you have decided not to really post the steps and information that can help others. * The idea is of the forum is to share and help each other. * [DELETE ME](https://wordpress.org/support/users/szebastianone/) * (@szebastianone) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-jetpack-error-500/#post-2077594) * Here is the answer I found after trying several things, and the solution does not require you to be a ‘coding’ / programming maestro either. * Jetpack as we know comes in with built-in functionality ranging from Statistics to Spam Control to Sharing to Spell Check and lot more. A very well thought and put together plug-in indeed. But what happens when you get one ‘person’ to do ALL the work? That’s right no matter how smart, it starts getting ‘confused’ when lots of requests start pouring in. * After trying LITERALLY 50 different things I found the Social Media/Sharing feature of Jetpack throws a tantrum whenever we try-out and/or install several Social Media plugins because your code starts getting confused ‘which plugin am I using to share?’ and throws in a hissy fit. * While Jetpack Sharing tool is fantastic, there are some GREAT ones out there such as Social Login, Social Essentials, Floating Social Media, so on and so forth. * What happens is when you install any (or particularly MANY) of these plugins one after another, test and try, Jetpack Sharing tries to retain control of things and in the struggle the ‘Internal Server Error’ happens. * Long story short, if you face this issue do this – * 1) Deactivate the ‘sharing’ component of Jetpack, to do this (disabling specific component – a) click on Learn More button of the feature b) You’ll see Deactivate or Activate depending on current state c) Deactivate d) Test the website functionality, if this solves it, you are good to go. If not go on to step 2. 2) Deactivate one social plug-in at a time and test out your website functionality in a different browser than the one you have dashboard open in (say Chrome for Dashboard & IE for testing website) until you find the plug that is colliding with Jetpack and causing the error. * 3) Deactivate this plugin, delete it and re-test everything. Chances are you are likely to have everything working fine & fair. * So no coding involved, no drama – just a little bit patience, logic and testing. * Having said that, Jetpack needs to update it’s code to make it ‘competition friendly’ so if people want to use advanced sharing features offered by some other competitors, they can. * I will also suggest to send the entire technical issue, attempts and outcome to both Jetpack and plugin in question, so both can ‘communicate’ and/or find a resolution in their future updates. * Hope this helps. * “Walking the technical walk in a layman outfit” * Szebastian-One * Thread Starter [Brian](https://wordpress.org/support/users/briantronk/) * (@briantronk) * [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-jetpack-error-500/#post-2077595) * Sorry I didn’t explain what I did better. I thought I had been in my last post. It wasn’t as involved as what you had, though. My install is fairly basic. The only plugin that I have activated is Jetpack. * Here’s what I found: * My host defaults to PHP4 still. I forced my site to use PHP5 by making the correct applicable change in my .htaccess file. My issues (updating and Jetpack issues) disappeared once I did that. * I know WordPress works with PHP4, but there was something in my hosts PHP4 setup that my install didn’t seem to like. Viewing 9 replies - 1 through 9 (of 9 total) The topic ‘[Plugin: Jetpack] Error 500’ is closed to new replies. * 9 replies * 3 participants * Last reply from: [Brian](https://wordpress.org/support/users/briantronk/) * Last activity: [14 years, 2 months ago](https://wordpress.org/support/topic/plugin-jetpack-error-500/#post-2077595) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics