WordPress.org

Forums

Jetpack by WordPress.com
[resolved] Stats problem in V. 1.8 (55 posts)

  1. tokar86a
    Member
    Posted 2 years ago #

    Hi

    When i update my version of this plugin i can dont get my stats any more. I get this error: We were unable to get your stats just now. Please try again.

    What is the problem?

    http://wordpress.org/extend/plugins/jetpack/

  2. rserathiuk
    Member
    Posted 2 years ago #

    The same happens to me.

  3. Christopher Finke
    Design Engineer at Automattic
    Plugin Author

    Posted 2 years ago #

    I can duplicate the problem; I'm looking into it now.

  4. kimberdiva
    Member
    Posted 2 years ago #

    Same here...

  5. chico.henar
    Member
    Posted 2 years ago #

    I am experiencing the same issue.

  6. Censorshipiswrong
    Member
    Posted 2 years ago #

    Same here.

  7. Christopher Finke
    Design Engineer at Automattic
    Plugin Author

    Posted 2 years ago #

    A fix has been committed and will be included in a forthcoming bugfix release.

  8. tokar86a
    Member
    Posted 2 years ago #

    How long do we need to Waite for that release?

  9. Vann Digital Networks
    Member
    Posted 2 years ago #

    we got this problem too

  10. Christopher Finke
    Design Engineer at Automattic
    Plugin Author

    Posted 2 years ago #

    Less than 24 hours. Doing some more testing to make sure we didn't overlook anything else.

  11. mgkoller
    Member
    Posted 2 years ago #

    Thanks for the quick response!

  12. Censorshipiswrong
    Member
    Posted 2 years ago #

    kewl... 24 hours without stats?!!??! AHHHHHHHHHHHHHHHHHHHHHHHHHHH!

    ;-P

  13. Trainman1405
    Member
    Posted 2 years ago #

    Good to know there's a fix on the way. What's weird is only 1 of my 6 sites running Jetpack 1.8 have the issue.

  14. Stufo76
    Member
    Posted 2 years ago #

    Me too...

  15. fizx
    Member
    Posted 2 years ago #

    Same here same problem

  16. Vann Digital Networks
    Member
    Posted 2 years ago #

    @cfinke

    thats appreciated

  17. FidoSysop
    Member
    Posted 2 years ago #

    Sorry i posted a new thread about this. I voted it didn't work (broken) and was directed to create a thread. Possibly redirect to thread list first? Then if nothing is fount a new topic can be started. :)

    Doc

  18. chezwebz
    Member
    Posted 2 years ago #

    Just installed 1.8 and noticed the broken stats and also want to point out a performance hit as-well.

  19. ccolotti
    Member
    Posted 2 years ago #

    How can this go GA with a bug like this? Seriously?

  20. ccolotti
    Member
    Posted 2 years ago #

    This is not the first time a JetPack Update has broken itself or other features. From now on can you guys PLEASE QA this stuff properly! I'm getting to the point of not updating this plugin until it has been out for 30 days since the updates cannot be trusted to work right.

  21. PeterKirk
    Member
    Posted 2 years ago #

    Why is this marked "resolved"? It is not resolved until a working version has been released.

  22. myread02
    Member
    Posted 2 years ago #

    Me too, but download Jetpack 1.7v and use FTP overwrite 1.8v to solve this problem for the moment

    http://downloads.wordpress.org/plugin/jetpack.1.7.zip

  23. hodyshoran
    Member
    Posted 2 years ago #

    Same issue here, coming up on both blogs http://www.tribe-online.de and http://www.hody.de the WPSD Plugin works fine though, only Jetpack refuses to show any stats - thereĀ“s something wrong within the update

  24. Aushiker
    Member
    Posted 2 years ago #

    Dumped JetPack 1.8 and gone back to JetPack 1.7. Thanks to myread02 for the link.

    All good now.

    Andrew

  25. hodyshoran
    Member
    Posted 2 years ago #

    Guess I am going to that too, until we have word, that this issue is fixed

  26. skylermoon
    Member
    Posted 2 years ago #

    Same problem.. going back to 1.7 thanks for the link.. please let know when this is resolved..

  27. gsatell
    Member
    Posted 2 years ago #

    Same problem here.

  28. okamiokami
    Member
    Posted 2 years ago #

    same problem here, but apparently a fix is due out in the next few hours...

  29. Ramkalyan
    Member
    Posted 2 years ago #

    Same issue. hope the update is released soon.

  30. Roachware
    Member
    Posted 2 years ago #

    Same here. Let's hope cfinke is right, and this will be resolved within 9 hours from now...

Topic Closed

This topic has been closed to new replies.

About this Plugin

  • Jetpack by WordPress.com
  • Frequently Asked Questions
  • Support Threads
  • Reviews

About this Topic

Tags

No tags yet.