Jetpack by WordPress.com
[resolved] Stats column will not load (4 posts)

  1. motleyphotosmichelle
    Posted 3 years ago #

    I have several websites, all updated to the newest WP 3.4.1. When I updated the JetPack to 1.7 on one site, the columns showing the statistics will not load - the infinite spinning wheel just keep on going, well, infinitely.

    So I go to another one of my sites which I haven't yet updated Jetpack so wanted to see if this problem is isolated to 1.7. When I checked stats on the previous version before 1.7, the columns work fine. However, as soon as I updated Jetpack on this 2nd site of mine, the infinite spinning wheel just keeps going and going and going... like the EverReady bunny.

    Help? Is their a fix I can do? Or a bug in this version and waiting for a fixit.

    Thanks so much!


  2. Tim Moore

    Plugin Contributor

    Posted 3 years ago #

    Could you email us your site URL at support@jetpack.me, please? We'll investigate further once we receive this info.

  3. johngl
    Posted 3 years ago #

    In case anyone lands here, on a different thread it appears that the Jetpack problem is somehow related to WordPress SEO by Joost de Valk. If you upgrade to WordPress SEO Version By Joost de Valk, odds are good that your issue will go away. If that *doesn't* work, deactivate WordPress SEO and see if that helps.

  4. jimliston
    Posted 3 years ago #

    Yes, that was my problem. I upgraded the WordPress SEO to and the chart shows again.
    Thanks Johngl!

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