Title: [Plugin: Jetpack by WordPress.com] Problems with russian encoding Last modified: August 20, 2016 --- # [Plugin: Jetpack by WordPress.com] Problems with russian encoding * Resolved [sanchower](https://wordpress.org/support/users/sanchower/) * (@sanchower) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/) * Screenshot below [http://www.picamatic.com/view/8607966_Screen_Shot_2012-08-18_at_4.32.49_PM/](http://www.picamatic.com/view/8607966_Screen_Shot_2012-08-18_at_4.32.49_PM/) * Please fix it 🙁 I ‘ve tried to use other encoding in browser, no luck 🙁 * Other components of jetpack work OK * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/) Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/page/2/?output_format=md) * Plugin Contributor [martinremy](https://wordpress.org/support/users/martinremy/) * (@martinremy) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977673) * Hi, your browser encoding is probably fine (it should be UTF-8). Which encoding you are using in your WordPress installation? Please check the page Dashboard- >Settings->Reading for the “Encoding for pages and feeds”. That should also be UTF-8. * Plugin Contributor [Andy Skelton](https://wordpress.org/support/users/andy/) * (@andy) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977674) * How long has this been happening? Was it working before? If so, when did you first notice the error? * Thread Starter [sanchower](https://wordpress.org/support/users/sanchower/) * (@sanchower) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977675) * An encoding of my blog is UTF8 An encoding of my browser is automaticaly UTF8, but still no luck with this Statistics 🙁 * I thought UTF8 succesfully supports russian encoding 🙁 * Plugin Contributor [martinremy](https://wordpress.org/support/users/martinremy/) * (@martinremy) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977678) * As a test, I configured the following on my Jetpack-enabled blog: – Set WPLANG to ru_RU – Set encoding to UTF-8 – Set interface language to **ru** here: [http://wordpress.com/#!/settings/](http://wordpress.com/#!/settings/) * With these settings, I am able to see my Jetpack stats with the correct encoding in Russian ([http://cl.ly/image/1Q2y3h2Y3w26](http://cl.ly/image/1Q2y3h2Y3w26)). I don’t know if the translations are correct, but the encoding seems to be correct. * Can you verify your settings in those 3 categories above? Thanks. * Thread Starter [sanchower](https://wordpress.org/support/users/sanchower/) * (@sanchower) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977679) * > – Set interface language to ru here: [http://wordpress.com/#!/settings/](http://wordpress.com/#!/settings/) * it’s OK * Where can I find these settings? * > As a test, I configured the following on my Jetpack-enabled blog: > – Set WPLANG > to ru_RU – Set encoding to UTF-8 * Plugin Contributor [martinremy](https://wordpress.org/support/users/martinremy/) * (@martinremy) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977680) * WPLANG is set in your wp-config.php file, you can set it to ru_RU following these instructions: [http://codex.wordpress.org/Installing_WordPress_in_Your_Language#Single-Site_Installations](http://codex.wordpress.org/Installing_WordPress_in_Your_Language#Single-Site_Installations) * WPLANG is probably already correct if you have installed a Russian version of WordPress. * The encoding of your blog is set in Dashboard->Settings->Reading, look for Encoding for pages and feeds”. This should be UTF-8. * Thread Starter [sanchower](https://wordpress.org/support/users/sanchower/) * (@sanchower) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977682) * define(‘DB_CHARSET’, ‘utf8’); define(‘WPLANG’, ‘ru_RU’); * All is OK 🙁 * Thread Starter [sanchower](https://wordpress.org/support/users/sanchower/) * (@sanchower) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977683) * > The encoding of your blog is set in Dashboard->Settings->Reading, look for > Encoding for pages and feeds”. This should be UTF-8. * it’s OK too * Plugin Contributor [martinremy](https://wordpress.org/support/users/martinremy/) * (@martinremy) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977690) * With these 3 things set, are you still not getting the correct encoding in your stats page? * 1) Change to define(‘WPLANG’, ‘ru_RU’); in wp-config.php * 2) Set the encoding of your blog to UTF-8 in Dashboard->Settings->Reading, look for Encoding for pages and feeds”. * 3) Set the interface language on WordPress.com to ru in [http://wordpress.com/#!/settings/](http://wordpress.com/#!/settings/) * Thread Starter [sanchower](https://wordpress.org/support/users/sanchower/) * (@sanchower) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977691) * Unfortunately yes 🙁 * Thread Starter [sanchower](https://wordpress.org/support/users/sanchower/) * (@sanchower) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977692) * Same story for IE and Chrome, so this is not a browser problem, it’s a server side problem. * Check it by yourself [http://www.picamatic.com/show/2012/09/14/01/05/8674250_447x472.png](http://www.picamatic.com/show/2012/09/14/01/05/8674250_447x472.png) [http://www.picamatic.com/show/2012/09/14/01/04/8674249_1190x580.png](http://www.picamatic.com/show/2012/09/14/01/04/8674249_1190x580.png) [http://www.picamatic.com/show/2012/09/14/01/04/8674248_624x386.png](http://www.picamatic.com/show/2012/09/14/01/04/8674248_624x386.png) * Plugin Contributor [martinremy](https://wordpress.org/support/users/martinremy/) * (@martinremy) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977697) * When you go to the stats page in Chrome, could you look at the “View” → “Encoding” menu, what is checked? * Thread Starter [sanchower](https://wordpress.org/support/users/sanchower/) * (@sanchower) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977699) * It is set to automaticaly – Unicode UTF8 * Plugin Contributor [martinremy](https://wordpress.org/support/users/martinremy/) * (@martinremy) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977700) * In Chrome’s View -> Encoding, please try turning off (uncheck) auto-detect and select UTF-8 manually. * Thread Starter [sanchower](https://wordpress.org/support/users/sanchower/) * (@sanchower) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/#post-2977701) * still no luck 🙁 [http://www.picamatic.com/show/2012/09/19/01/07/8681898_975x946.png](http://www.picamatic.com/show/2012/09/19/01/07/8681898_975x946.png) Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/page/2/?output_format=md) The topic ‘[Plugin: Jetpack by WordPress.com] Problems with russian encoding’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) ## Tags * [encoding](https://wordpress.org/support/topic-tag/encoding/) * [Russian](https://wordpress.org/support/topic-tag/russian/) * 18 replies * 3 participants * Last reply from: [sanchower](https://wordpress.org/support/users/sanchower/) * Last activity: [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-problems-with-russian-encoding/page/2/#post-2977713) * Status: resolved