WordPress.org

Forums

Jetpack by WordPress.com
[resolved] Jetpack's twitter widget does not save my username (32 posts)

  1. huygens-25
    Member
    Posted 2 years ago #

    I am trying to configure the Jetpack's twitter widget on my self-hosted blog.
    I'm adding the widget to the sidebar and changing the configuration. For username, I have entered 'jcberthon' but when I hit Save, the username is empty again.
    I have tried with other username, thinking it might be my account. But I have the same behaviour.
    Does this widget work with a self-hosted WordPress? How can I debug it?

    Note: I have WP 3.4.2 and Jetpack 1.8.2 and using Twenty-Twelve theme. The widget never worked on my website, however with previous versions of WP/Jetpack, the username was not reset when saving. So I had no clue what was going on.

    The blog I need help with is http://www.berthon.eu.

    http://wordpress.org/extend/plugins/jetpack/

  2. MKachtan
    Member
    Posted 2 years ago #

    Having the same issue here. Twitter account name is MerrittBMX, for some reason it would never save the full name.

    I tried entering just Merritt (leaving off the BMX part of the username) and it saved it. Went back and added the remaining letters and was able to save.

    Not sure if this will work for you but it helped me.

    Weird issue...

  3. siriu
    Member
    Posted 2 years ago #

    I have try on different website with the last version of jetpack and same issue... This bug come with the last version of jetpack

  4. usernamehere
    Member
    Posted 2 years ago #

    I'm having this same problem.

    It won't work with any trick to save my username. Anyone?

    Ideas?

    Or can we get a fix?

  5. Greg McMullen
    Member
    Posted 2 years ago #

  6. usernamehere
    Member
    Posted 2 years ago #

    Thanks for trying man, but I edited that php file, adding my username in, and it didn't work.

    So it would be awesome if we could get an official developer to fix this....

  7. Greg McMullen
    Member
    Posted 2 years ago #

    Where did you add the code? If you replaced the initial $via, try adding your line under it and seeing if it works.

    Using that code, it works on my website.

  8. usernamehere
    Member
    Posted 2 years ago #

    I'll copy and paste it here. Pretend my twitter account name is "evilhaxor" (without the quotes). Is this correct? Or where should it go?

    public function get_display( $post ) {
    $via = $this->sharing_twitter_via( $post );
    $via = "evilhaxor";
    if ( $via ) {
    $via = '&via=' . rawurlencode( $via );

    $related = $this->get_related_accounts( $post );
    if ( ! empty( $related ) && $related !== $via )
    $via .= '&related=' . rawurlencode( $related );
    } else {
    $via = "";
    }

  9. Greg McMullen
    Member
    Posted 2 years ago #

    Yes, that's how I have it written and it works perfectly, until they update the plugin.

  10. usernamehere
    Member
    Posted 2 years ago #

    shoot. Well this doesn't work for me

    Hope for an official fix soon...

    Is there some place to submit bugs?

  11. Greg McMullen
    Member
    Posted 2 years ago #

    And I realize, that I am talking about the sharing plugin, this post was regarding the twitter widget.

    I built my own widget in my latest theme, so I don't have a fix for the "official" widget.

    I really want to apologize for the confusion.

  12. Greg McMullen
    Member
    Posted 2 years ago #

  13. huygens-25
    Member
    Posted 2 years ago #

    Weird thing, is by following the trick by MKachtan I manage to save my twitter username. However, that's several days I see this when seeing my site:
    <p>Error: Twitter did not respond. Please wait a few minutes and refresh this page.</p>

    I did not see once my tweets, and they are all public, so that is not the problem.

  14. crayonco
    Member
    Posted 2 years ago #

    For anyone dealing with the issue of WordPress not saving their Twitter username in the Jetpack Twitter widget:

    After spending hours combing the internet for solutions, I found this:
    http://sherman-media.com/wordpress-text-widget-wont-save-fixed

    On the widgets page, go to Screen Options in the upper right hand corner, and click "Enable accessibility mode". Then fill out the info as you would normally, and it should save it!!

  15. usernamehere
    Member
    Posted 2 years ago #

    Sorry, but this still doesn't work

  16. mikewyattdesign
    Member
    Posted 2 years ago #

    I have the same error as well.

  17. usernamehere
    Member
    Posted 2 years ago #

    It would be great if we could get an official fix...

  18. Hew
    Member
    Plugin Contributor

    Posted 2 years ago #

    Hi all,

    Thanks for the feedback. We're looking into this.

  19. StrongEagle
    Member
    Posted 2 years ago #

    Sooner the better for a fix but I wonder whether the problem isn't Twitter itself? I tried to bale out on the Jetpack Twitter widget and tried Twitter Widget Pro (free) and it wouldn't work either!

  20. Tim Moore
    Moderator
    Plugin Author

    Posted 2 years ago #

    This issue is related to some access issues with Twitter's API. There isn't a lot we can do, though the issue seems to be resolved now. My apologies for the inconvenience.

  21. siriu
    Member
    Posted 2 years ago #

    When I go on widget page and I try to add my username, plugin doesn't save it so for me the issue is not resolved for now :(

  22. siriu
    Member
    Posted 2 years ago #

    Does it work now for you ?

  23. Greg McMullen
    Member
    Posted 2 years ago #

    Please stop posting the same information multiple times.

  24. siriu
    Member
    Posted 2 years ago #

    Sorry, i have refresh my browser and I cant't delete my multiple message :(

  25. Tim Moore
    Moderator
    Plugin Author

    Posted 2 years ago #

    @siriu: it is working for me. It is possible that your server can not communicate with Twitter and is having an issue. I have made some updates to our code that will come out in Jetpack 1.9 (no release date yet) that may fix this for you.

  26. huygens-25
    Member
    Posted 2 years ago #

    Thank you Tim. Once it is release I will try again the code.
    Do you have an idea how to investigate communications problem between my server and Twitter?
    Note: I'm on a shared-hosted server, I don't have SSH access, but I can consult the apache logs and any logs produced by WordPress

  27. Tim Moore
    Moderator
    Plugin Author

    Posted 2 years ago #

    If you upgrade to Jetpack 1.8.3, you shouldn't need to worry about this anymore. We've updated our code to, hopefully, resolve this issue.

  28. colletegee
    Member
    Posted 2 years ago #

    Please Help:
    Here are the steps I have taken, amongst reading the forums, and all I can do which includes:trying other widgets, going to twitter.com and trying official twitter widget, looking for updates, making sure my everything is updated and using current updated versions of WP, and the plugins. I do not know what else to do. So
    1. I activated jetpack plugin
    2. I created a WP.org and WP.com account.
    3. I am hosting with GoDaddy
    4. My website is http://www.1800Collete.com
    5. My twitter is http://www.twitter.com/1800Collete
    6. I went into my widgets after activating Jetpack
    7. I placed the FB plugin on sidebar top (It opened up, worked fine!)
    8. I placed the Twitter plugin on sidebar top underneath the FB plugin and here is the message I received:
    Twitter Updates
    <p>Error: Twitter did not respond. Please wait a few minutes and refresh this page.</p>
    9.Deactivated Jetpack,and tried official twitter widget from twitter site, nothing!
    10. Tried other twitter plugins and coming up with errors.

    Please Help!
    Signed, Need WP Love

  29. JCAlexander
    Member
    Posted 2 years ago #

    hi Tim, I've just installed Jetpack 1.9.2 in the hope of finding a Twitter feed widget that works, but am sadly getting the error <p>Error: Twitter did not respond. Please wait a few minutes and refresh this page.</p>.

    As huygens-25 suggested, is it worth investigating the state of comms between host and Twitter ? With almost every widget I've tried there seems to be a glitch.

    Thanks for your help. John

  30. Tim Moore
    Moderator
    Plugin Author

    Posted 2 years ago #

    Twitter has been changing its API and locking it down. It is quite likely that if you are on shared hosting, your host's server has been blocked by Twitter because, between all of the sites on the server, Twitter has seen too much traffic from that one server.

    This isn't something that Jetpack or any WordPress plugin can control or prevent, unfortunately.

Topic Closed

This topic has been closed to new replies.

About this Plugin

About this Topic