Jetpack by WordPress.com
[JetPack] Unable to see stats (4 posts)

  1. LostInBrittany
    Posted 4 years ago #

    After having problems with WP Stats (like many WP users), I've installed JetPack in my self-hosted WP. Everything works besides the frame showing the stats, I got a "Movie not loaded" message from Flash plugin.

    Is that a problem with JetPack ? With WordPress.com stats ?

    Thanks in advance !

  2. tinker123
    Posted 4 years ago #

    I'd like to second this.

    The other day the wordpress.com site stats plugin stopped working. The error message telling me they were working on it vanished, leaving only a note that my account could not be authorized so I couldn't get my stats.

    So, I tried reinstalling, found out about jet pack, installed it and still got no stats.

    This has to be one of my favorite plugins, so please if anyone knows anything about this please post an answer.

  3. tinker123
    Posted 4 years ago #

  4. tinker123
    Posted 4 years ago #

    I host my own copy of the wordpress software AND I have a wordpress.com account( with a blog). Whatever change wordpress.COM made, the stats plugin can't handle that.

    I updated my existing wordpress.COM account to have a separate email address from the wordpress blog software installation I host.

    I then created a new wordpress.COM account, without creating a blog there, to get a new API KEY.

    I went into phpMyAdmin, the wp_options table and deleted the information in my stats_option field.

    I relogged in to my blog ( my private installation I host ). It told me that for the stats plugin I needed an api key. I followed the links to my NEW wordpress.COM account ( without a blog ) where it showed me an API KEY. I took the new API KEY, put it in my self-hosted blog.

    No stats yet, but the error messages are gone and a message says its collecting information as well as that it will report it when it has some.

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