Hi Justin — do you have access to your server’s error logs? If you could look in there just after making some of these changes/triggering these errors, we might be able to get some useful information that would help figure out what’s going on.
I had a related issue installing 1.6 and upgrading to 1.7. After the 1.6 install, access to the dashboard and other back-end pages (like the plugins page and the post page etc.) were blank. To fix the problem, I deleted and reinstalled 1.6, this seemed to work. But this quick fix does not work for the 1.7 upgrade. I simply must delete jetpack by hand at the server to get old functionality. Right after installing jetpack and trying to use my dashboard and other wp pages my error logs read:
[Thu Aug 23 21:18:30 2012] [error] [client 198.72.141.14]
[Thu Aug 23 21:18:30 2012] [error] [client 198.72.141.14] Deprecated: Directive ‘register_globals’ is deprecated in PHP 5.3 and greater in Unknown on line 0
[Thu Aug 23 21:18:30 2012] [error] [client 198.72.141.14]
[Thu Aug 23 21:18:30 2012] [error] [client 198.72.141.14] Deprecated: Directive ‘magic_quotes_gpc’ is deprecated in PHP 5.3 and greater in Unknown on line 0
[Thu Aug 23 21:18:33 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive — ignoring!
[Thu Aug 23 21:18:33 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive — ignoring!
[Thu Aug 23 21:18:33 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive — ignoring!
[Thu Aug 23 21:18:33 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive — ignoring!
[Thu Aug 23 21:18:39 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive — ignoring!
[Thu Aug 23 21:18:39 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive — ignoring!
[Thu Aug 23 21:18:41 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive — ignoring!
[Thu Aug 23 21:18:41 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive — ignoring!
[Thu Aug 23 21:18:41 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive — ignoring!
[Thu Aug 23 21:18:42 2012] [error] [client 66.249.72.1] File does not exist: /usr/local/apache/htdocs/robots.txt
[Thu Aug 23 21:18:45 2012] [error] [client 74.134.116.203]
[Thu Aug 23 21:18:45 2012] [error] [client 74.134.116.203] Deprecated: Directive ‘register_globals’ is deprecated in PHP 5.3 and greater in Unknown on line 0
[Thu Aug 23 21:18:45 2012] [error] [client 74.134.116.203]
[Thu Aug 23 21:18:45 2012] [error] [client 74.134.116.203] Deprecated: Directive ‘magic_quotes_gpc’ is deprecated in PHP 5.3 and greater in Unknown on line 0
[Thu Aug 23 21:18:46 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive — ignoring!
[Thu Aug 23 21:18:46 2012] [notice] cannot use a full URL in a 401 ErrorDocument directive — ignoring!
It looks like you have a number of misconfigurations in your server config.
register_globals should not be set,
magic_quotes_gpc should not be set,
Your 401 ErrorDocument should reference a local file, not a full URL
Also, I’m not sure why you’re getting 401 errors at all — those are authentication related. If you have some sort of additional security applied to your admin then that is potentially interfering with Jetpack.
Hi Beau. After seeing your advice to tdgutierrez, I turned off register_globals and magic_quotes_gpc. I also increased my PHP execution time and memory limit. Now everything works.
THANKS!
Good to hear justincoetzee.