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Jetpack by WordPress.com
[resolved] Jetpack isn't delivering Posts to subscribers (15 posts)

  1. Tony Locke
    Member
    Posted 2 years ago #

    Jetpack isn't delivering posts to subscribers. I have over 60 websites using Jetpack for post notifications. I have thousands subscribed. Now it isn't working. HELP!!!!!!!!!!!!!!!
    I installed the newest version. I deactivated and reactivated. Nothing's working. Now what?

    http://wordpress.org/extend/plugins/jetpack/

  2. JayMontano
    Member
    Posted 2 years ago #

    Same here. Shame there's no response from jetpack.

  3. slebel
    Member
    Posted 2 years ago #

    I have the same problem.

  4. weatherangel
    Member
    Posted 2 years ago #

    I talked to my host about this problem prior to the update. My issue is that the form submissions aren't being emailed to me. However, according to my host, WordPress is using the host email, without credentials, which is denying messages from being sent. This wasn't a problem prior to my host cracking down on (potentially) unauthorized email from being sent through the server.

    I've installed WP-Mail-SMTP, however it still seems to try to send from the wrong account. Fixing this issue would probably fix the other issues that are also listed above.

  5. grownandflown
    Member
    Posted 2 years ago #

    We have used jetpack since July and just updated. Now when we post our subscribers/followers do not get an email. Any thoughts on how to fix this? we are http://grownandflown.com

  6. r i
    Member
    Posted 2 years ago #

    I have the same problem too. I installed Jetpack in August and just found out today that email subscribers/followers are not getting an email. Help please! Would love to get this resolved ASAP.

  7. twintotstoteens
    Member
    Posted 2 years ago #

    I'm having the same problem. My friends and family have tried to subscribe to my blog, unfortunately only a couple have managed! I feel I may be missing out on followers because of the problem!
    I finally realised that it was really affecting my blog when a couple of parenting networks tried to subscribe. They have contacted me saying they have filled out their email address and it seems to then disappear into cyber space! We finally managed to subscribe them today after many attempts! Surely this is not good enough? People will get sick of trying and my blog will loose out. Please help...

    Lisa http://twinstiarasandtantrums.com/

  8. aimeew123
    Member
    Posted 2 years ago #

    Same exact issue here! Wondering which subscribers are getting emailed posts if anyone. Even I'm not receiving them. Help!

    http://everydayepistle.com

  9. Tim Moore
    Moderator
    Plugin Contributor

    Posted 2 years ago #

    Jetpack 1.8.3 should resolve the subscription email delivery issues. Please upgrade and test things out for a day or two. If you are still having issues, please let us know.

  10. dterrazas
    Member
    Posted 2 years ago #

    I now have JetPack 2.0 and the issue is not resolved.

  11. ccarlow
    Member
    Posted 2 years ago #

    I need a resolution here too to similar problems listed above.

    I have jetpack 2.0.4

  12. Jeremy Herve
    Happiness Engineer
    Plugin Author

    Posted 2 years ago #

    @ccarlow Could you try updating to the latest version of Jetpack?

    If that doesn't help, you'll want to try disconnecting / reconnecting to WordPress.com in the Jetpack menu.

    if you still experience issues, could you contact us via this contact form, and give us a few examples of the email addresses that didn't receive your latest posts?
    http://en.support.wordpress.com/contact/?jetpack=needs-service

  13. ilexworld
    Member
    Posted 1 year ago #

    Hello, I just experienced that all my followers disappared. It is for subscribtion for the blog. The followers for the post is still there. My site is http://www.swedishpunkfanzines.com - I have no idea what have happended. Please help

  14. ilexworld
    Member
    Posted 1 year ago #

    I did the disconnect / connect.... it took a few mintues before they showed up again... SOLVED

  15. Richard Archambault
    Happiness Engineer
    Plugin Author

    Posted 1 year ago #

    Hi,

    The subscribers weren't actually missing, we experienced an issue yesterday where the counts weren't being displayed, but the actual subscribers were safely stored in our database on WordPress.com. If you experience this issue again, please start a new thread and let me know, and make sure to include your site's URL.

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