Title: [Plugin: Jetpack by WordPress.com] Jetpack could not contact WordPress.com
Last modified: August 20, 2016

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# [Plugin: Jetpack by WordPress.com] Jetpack could not contact WordPress.com

 *  [Caedmon Michael](https://wordpress.org/support/users/caedmon/)
 * (@caedmon)
 * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-could-not-contact-wordpresscom-2/)
 * I am trying to use the Jetpack plugin for a self-hosted installation at:
 * [http://gwprovide.org](http://gwprovide.org)
 * When trying to connect to Jetpack, I receive the following error:
 * Jetpack could not contact WordPress.com: register_http_request_failed. This usually
   means something is incorrectly configured on your web host. Failed to connect
   to 76.74.254.123: Permission denied
 * I am a web developer with multiple clients on the same server. This is the only
   account on the server that is unable to connect. Can anyone shed any light on
   where I might try next to fix this issue?
 * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/)

Viewing 1 replies (of 1 total)

 *  Plugin Contributor [Tim Moore](https://wordpress.org/support/users/tmoorewp/)
 * (@tmoorewp)
 * [13 years, 6 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-could-not-contact-wordpresscom-2/#post-3057378)
 * Please contact us at [support@jetpack.me](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-could-not-contact-wordpresscom-2/support@jetpack.me?output_format=md)
   to resolve this. Thanks!

Viewing 1 replies (of 1 total)

The topic ‘[Plugin: Jetpack by WordPress.com] Jetpack could not contact WordPress.
com’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Tim Moore](https://wordpress.org/support/users/tmoorewp/)
 * Last activity: [13 years, 6 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-could-not-contact-wordpresscom-2/#post-3057378)
 * Status: not a support question