Title: [Plugin: Jetpack by WordPress.com] Jetpack Comments: Submit Comment Button not working Last modified: August 20, 2016 --- # [Plugin: Jetpack by WordPress.com] Jetpack Comments: Submit Comment Button not working * Resolved [neveryone](https://wordpress.org/support/users/neveryone/) * (@neveryone) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/) * I am using Jetpack for comments with the Blogolife theme. Comments have been working fine until the most recent update. People are able to log-in and write their comment, but nothing happens when they hit submit. I have tried myself on several computers and browsers. I’m baffled! Any ideas? You can test it at [http://www.unyieldinggeekery.com](http://www.unyieldinggeekery.com) * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/) Viewing 12 replies - 1 through 12 (of 12 total) * Thread Starter [neveryone](https://wordpress.org/support/users/neveryone/) * (@neveryone) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/#post-2875856) * I’m not sure, but it might be something with my template. I disabled the Jetpack comments and it’s working fine now. But, if anyone has any ideas around this please let me know. * [brownstone73](https://wordpress.org/support/users/brownstone73/) * (@brownstone73) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/#post-2875935) * I have the same issue – I logged in with IE and when I hover over the post link/ button, it seems to direct to jepack.wordpress.com/jetpack-comment/ which is a broken link. When you click on the post button, nothing happens. * Hopefully someone will come to the rescue and give advice, but the forums seems dead now lately, I posted a few question, but only answered myself 🙁 * [brownstone73](https://wordpress.org/support/users/brownstone73/) * (@brownstone73) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/#post-2875937) * Like I said, you answer yourself. Anyway, made progress, I deactivated jetpack and everything works fine, I can post now so the issue sits with Jetpack and not wordrpess. * So steps to take: 1. Deactivate Jetpack plugin * 2. Delete Cache * 3. Reactivate Jetpack plugin * 4. Delete Cache * 5. Connect Jetpack with your wordpress site * 6. All done – Delete Cache * Cheers! * [brownstone73](https://wordpress.org/support/users/brownstone73/) * (@brownstone73) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/#post-2875938) * Now I’m gonna go nuts! It’s working in Google Chrome and not in IE! I cleared by browser cache – restarted and still no luck in IE * [nM_WP](https://wordpress.org/support/users/mndotmail/) * (@mndotmail) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/#post-2876007) * De-activate any captcha plugins… It works !! * [brownstone73](https://wordpress.org/support/users/brownstone73/) * (@brownstone73) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/#post-2876067) * Hi Murali, * That does not solve the issue, even after deactivating the captcha plugins. * When I deactivate the Jetpack plugin, everything works fine. When I activate it and connect to WordPress, it works fine… But when I open a new browser session, the “post” button does not work on the comment box!!! * This is really frustrating. * [brownstone73](https://wordpress.org/support/users/brownstone73/) * (@brownstone73) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/#post-2876094) * Any Assistance – anybody??? * I am now convinced that it’s Jetpack plugin. I went as far as deactivating all plugins and used buddypress default theme >> Reactivated all plugins except Jetpack and all was working fine >> activated Jetpack and the issue occurred again. * Any assistance please? * [jdw](https://wordpress.org/support/users/jdw/) * (@jdw) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/#post-2876103) * Same problem here. Enable the comments feature in JetPack 1.4.2 with WordPress 3.4.1 using the Suffusion theme and when you confirm the comment you get a 403 Forbidden error in wp-comments-post.php * Disable the feature (Learn More button in JetPack feature page, Deactivate button) and comments begin working again. No need to disable the plugin, just this (comment) specific feature. * Edit: It’s like Brownstone73 says, above. The new “Post Comment” button links to [http://jetpack.wordpress.com/jetpack-comment/](http://jetpack.wordpress.com/jetpack-comment/) which is not quite what I expected. Either way, that’s a broken link. * The old “Submit Comment” button (with the JetPack comment feature disabled) links to where you’d expect …your wp url…/wp-comments-post.php * So, don’t know what’s going on here. Can’t find anywhere to configure the comment link … * [brownstone73](https://wordpress.org/support/users/brownstone73/) * (@brownstone73) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/#post-2876114) * Okay, so this is the full story: * If you go to Settings >> Discussion >> Uncheck “Users must be registered and logged in to comment” and it works, only problem is… Anyone can comment which is really not what I wanted as I prefer users to be logged in 🙁 * Is there a way around this? Anyway, I’ll send this thread to Jetpack support and see if there is a way around this. * On this link – [http://jetpack.me/2012/06/14/jetpack-comments-now-available/](http://jetpack.me/2012/06/14/jetpack-comments-now-available/) at the bottom note the following: * “if you disable guest commenting, visitors will not be able to use this option in Jetpack Comments” * [brownstone73](https://wordpress.org/support/users/brownstone73/) * (@brownstone73) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/#post-2876133) * Still waiting on Support to get back to me!!! Might move to Joomla or Drupal, hopefully support is better on that side of the world * [brownstone73](https://wordpress.org/support/users/brownstone73/) * (@brownstone73) * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/#post-2876135) * Final decision on Jetpack comments, not only is the commenting an issue, it takes a few seconds to respond as well, it first make a call to wordpress.com and then back to your site: * Solution: Deactive Jetpack and hope for a fix before activating it again 🙂 * Guess what – my site operates a lot fast as well. * Check it out… [http://www.sweepbook.com](http://www.sweepbook.com) * [brownstone73](https://wordpress.org/support/users/brownstone73/) * (@brownstone73) * [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/#post-2876269) * All working by removing captcha, so it does not seem to work if you have a captcha. Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘[Plugin: Jetpack by WordPress.com] Jetpack Comments: Submit Comment Button not working’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 12 replies * 4 participants * Last reply from: [brownstone73](https://wordpress.org/support/users/brownstone73/) * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-submit-comment-button-not-working/#post-2876269) * Status: resolved