Title: [Plugin: Jetpack by WordPress.com] Jetpack comments not working
Last modified: August 20, 2016

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# [Plugin: Jetpack by WordPress.com] Jetpack comments not working

 *  [Fox](https://wordpress.org/support/users/pmfox/)
 * (@pmfox)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-not-working/)
 * I installed Jetpack to my ‘dummy’ site before my real site. It worked fine.
    
   Everything is the same, plugins, versions, etc. with my running site.
 * When I installed it on the site I want to use it on the comment box will appear.
   The option to subscribe via email for follow up comments doesn’t show (the option
   is checked inside the admin). I left a test comment and it redirected to the /
   wp-comments-post.php file and I received 404 error. The actual page was /wp-comments-
   post.php&from=http://jetpack.wordpress.com/jetpack-comment/
    and the comment 
   was never posted.
 * I’ve cleared all caches on the site, with Cloudflare, and MaxCDN. I’m running
   Genesis child without any modifications to the comment output. The only thing
   I have are comments closed on posts older than 90 days.
 * I am running the Comment Notifier plugin but disabled it before using Jetpack.
   I want to use the notifier feature in Jetpack along with the other options Jetpack
   Comments offers.
 * Any ideas how to clear this issue and what would cause the wp-comments-post.php
   not to function correctly with the Jetpack redirects?
 * Thank you.
 * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [Barry Carlyon](https://wordpress.org/support/users/barrycarlyon/)
 * (@barrycarlyon)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-not-working/#post-2857953)
 * I had a similar problem with Roots theme.
 * Then I just replaced my theme’s comment.php with the one from twentyeleven.
 * Try that.
 *  Thread Starter [Fox](https://wordpress.org/support/users/pmfox/)
 * (@pmfox)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-not-working/#post-2858042)
 * BarryCarlyon,
    That doesn’t work since the theme is a custom Genesis child theme.
   Genesis uses its own functions and errors like this “function ‘twentyeleven_comment’
   not found or invalid function name” pop up.
 * I wonder if there’s a conflict with the old plugin (comment notifier) leaving
   something in the database. I realize now I didn’t have that installed on my dummy
   site. That’s the only difference.
 *  [Barry Carlyon](https://wordpress.org/support/users/barrycarlyon/)
 * (@barrycarlyon)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-not-working/#post-2858057)
 * Check the other thread: [http://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-142-jetpack-comments-not-working?replies=11](http://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-142-jetpack-comments-not-working?replies=11)
 *  [maiikaru](https://wordpress.org/support/users/maiikaru/)
 * (@maiikaru)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-not-working/#post-2858084)
 * Hi,
    For people having problems in Jetpack Comments because of their theme’s 
   comment.php please follow the tutorial here: [Jetpack Comments fix](http://jetpackcomments.wordpress.com/2012/07/12/jetpack-comments-and-problems-not-showing/)
 * Hope this solves your problem,
 * Mai
 *  [bertbasdf](https://wordpress.org/support/users/bertbasdf/)
 * (@bertbasdf)
 * [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-not-working/#post-2858103)
 * THANK YOU [@barrycarlyon](https://wordpress.org/support/users/barrycarlyon/)!!!!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘[Plugin: Jetpack by WordPress.com] Jetpack comments not working’ is closed
to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
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 * 5 replies
 * 4 participants
 * Last reply from: [bertbasdf](https://wordpress.org/support/users/bertbasdf/)
 * Last activity: [13 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-comments-not-working/#post-2858103)
 * Status: not resolved