Jetpack by WordPress.com
Jetpack comments not working (6 posts)

  1. pmfox
    Posted 4 years ago #

    I installed Jetpack to my 'dummy' site before my real site. It worked fine.
    Everything is the same, plugins, versions, etc. with my running site.

    When I installed it on the site I want to use it on the comment box will appear. The option to subscribe via email for follow up comments doesn't show (the option is checked inside the admin). I left a test comment and it redirected to the /wp-comments-post.php file and I received 404 error. The actual page was /wp-comments-post.php&from=http://jetpack.wordpress.com/jetpack-comment/
    and the comment was never posted.

    I've cleared all caches on the site, with Cloudflare, and MaxCDN. I'm running Genesis child without any modifications to the comment output. The only thing I have are comments closed on posts older than 90 days.

    I am running the Comment Notifier plugin but disabled it before using Jetpack. I want to use the notifier feature in Jetpack along with the other options Jetpack Comments offers.

    Any ideas how to clear this issue and what would cause the wp-comments-post.php not to function correctly with the Jetpack redirects?

    Thank you.


  2. Barry Carlyon
    Posted 4 years ago #

    I had a similar problem with Roots theme.

    Then I just replaced my theme's comment.php with the one from twentyeleven.

    Try that.

  3. pmfox
    Posted 4 years ago #

    That doesn't work since the theme is a custom Genesis child theme. Genesis uses its own functions and errors like this "function 'twentyeleven_comment' not found or invalid function name" pop up.

    I wonder if there's a conflict with the old plugin (comment notifier) leaving something in the database. I realize now I didn't have that installed on my dummy site. That's the only difference.

  4. Barry Carlyon
    Posted 4 years ago #

  5. maiikaru
    Posted 4 years ago #

    For people having problems in Jetpack Comments because of their theme's comment.php
    please follow the tutorial here:
    Jetpack Comments fix

    Hope this solves your problem,


  6. bertbasdf
    Posted 4 years ago #

    THANK YOU @barrycarlyon!!!!

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