Title: [Plugin: Jetpack by WordPress.com] Jetpack breaks WP-Filebase
Last modified: August 20, 2016

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# [Plugin: Jetpack by WordPress.com] Jetpack breaks WP-Filebase

 *  Resolved [BCFoltz](https://wordpress.org/support/users/bcfoltz/)
 * (@bcfoltz)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-breaks-wp-filebase/)
 * Jetpack breaks WP Filebase. Disabling JP allows WP Filebase to work properly.
   HTTP 500 error.
 * HTTP Error 500 (Internal Server Error): An unexpected condition was encountered
   while the server was attempting to fulfill the request
 * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [danman1202](https://wordpress.org/support/users/danman1202/)
 * (@danman1202)
 * [13 years, 9 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-breaks-wp-filebase/#post-2946506)
 * As draconian as the measure is, deleted the jetpack directory from my file manager
   and then re-installing it via the plugins page on the dashboard worked. I was
   getting a 500 error as well, but deleting the plugin directory jetpack stopped
   that, and reinstalling jetpack via the plugin page had version 1.6.1 working 
   on the newest version of wordpress.
 *  Plugin Contributor [Tim Moore](https://wordpress.org/support/users/tmoorewp/)
 * (@tmoorewp)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-breaks-wp-filebase/#post-2946562)
 * HTTP Error 500’s are usually web server issues. If you could look at your server
   error logs and find the messages associated with these errors, that would be 
   helpful.
 * For what its worth, I have Jetpack and WP Filebase installed and active with 
   no issue. The error seems to crop up if you install Jetpack’s files through WP
   filebase rather than through WordPress’s built-in mechanics.
 *  Thread Starter [BCFoltz](https://wordpress.org/support/users/bcfoltz/)
 * (@bcfoltz)
 * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-breaks-wp-filebase/#post-2946563)
 * Thanks for the response Tim. I am not sure what you mean by “install Jetpack’s
   files through WP filebase” but I did try installing WP Filebase through the WordPress
   Dashboard and via FTP.
 * It never worked correctly, so I just had to dump Jetpack and settle on Jetpack
   Lite; which works perfectly fine.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Plugin: Jetpack by WordPress.com] Jetpack breaks WP-Filebase’ is closed
to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

## Tags

 * [HTTP 500](https://wordpress.org/support/topic-tag/http-500/)

 * 3 replies
 * 3 participants
 * Last reply from: [BCFoltz](https://wordpress.org/support/users/bcfoltz/)
 * Last activity: [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-jetpack-breaks-wp-filebase/#post-2946563)
 * Status: resolved