Title: [Plugin: Jetpack by WordPress.com] Error 500
Last modified: August 19, 2016

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# [Plugin: Jetpack by WordPress.com] Error 500

 *  [peteconnor](https://wordpress.org/support/users/peteconnor/)
 * (@peteconnor)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-error-500/)
 * I manually uploaded Jetpack via my ftp host. When I tried to log into my dashboard,
   I was present with Error 500: Fatal internal error, please try again later.
 * I deleted the files via my ftphost, downloded once again, uploaded and was greeted
   by the same messgae.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Moderator [Ipstenu (Mika Epstein)](https://wordpress.org/support/users/ipstenu/)
 * (@ipstenu)
 * 🏳️‍🌈 Advisor and Activist
 * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-error-500/#post-2029374)
 * Does the site come up when you delete the wp-content/plugins/jetpack folder?
 *  Thread Starter [peteconnor](https://wordpress.org/support/users/peteconnor/)
 * (@peteconnor)
 * [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-error-500/#post-2029445)
 * The site didn’t go down, just my access to my dashboard.
 * Very reluctant to upload anything now… I’m sure it’s user (make that ‘very new’
   user) error!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[Plugin: Jetpack by WordPress.com] Error 500’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [peteconnor](https://wordpress.org/support/users/peteconnor/)
 * Last activity: [15 years, 2 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-error-500/#post-2029445)
 * Status: not resolved