Jetpack by WordPress.com
[resolved] Comment/Subscription logic not working. (7 posts)

  1. markross67
    Posted 4 years ago #


    I updated the Jetpack plug-in this morning, and was excited to see that there were check boxes built into the Subscriptions module. Under the comment box, I want to keep subscriptions unchecked, so that they will not show, as I am only interested in the subscription widget.

    Even with the check boxes unchecked, both subscription features were still showing up. I am assuming there is a bug in the update; has anyone else encountered this?

    Thank you,


  2. Tim Moore

    Plugin Contributor

    Posted 4 years ago #

    You are unchecking the options in Settings -> Discussion labeled "Show a 'follow comments' option in the comment form" and "Show a 'follow blog' option in the comment form"? If so, do you have a cache plugin enabled that might be caching the checkboxes being turned on?

  3. dcleeds
    Posted 4 years ago #

    I'm having the same problem as Markross67. I have no cache plugin.

  4. Tim Moore

    Plugin Contributor

    Posted 4 years ago #

    Can you try changing to Twenty Eleven and disabling other plugins to see if there is a conflict?

  5. Grishka
    Posted 4 years ago #


    If you don't need the subscription button, you can edit the subscription.php file in plugin/Jetpack/module/ and delete the line

    add_action( 'comment_form', array( $this, 'comment_subscribe_init' ) );

    The checkboxes are no longer showing.

    I think it should be possible to create a CSS rules to hide them too.

  6. ecabral
    Posted 4 years ago #


    I'm having the same issue as markross67 and dcleeds.

    Disabled all plugins but Jetpack + WooCommerce (my site won't work without WooCommerce) and changed to Twenty Eleven but the subscription options are still showing. The only way they won't show is if I deactivate Jetpack. I'd like to keep on using Jetpack.

    I'm running Jetpack 1.5 and WP 3.4.1.

    FYI, the reason why I want to disable subscriptions is because I haven't been able to figure out how to localize the automated emails that a user gets once they choose to subscribe to the posts/comments. The text is not in the PO file. Would appreciate someone letting me know where this text can be found.


    PS: Got the "Mind Rating Jetpack?" email, so looking forward to seeing this thread resolved :)

  7. Tim Moore

    Plugin Contributor

    Posted 3 years ago #

    This issue should be resolved in the latest versions of Jetpack. Please let us know if there are still any problems.

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