Title: [Plugin: Jetpack by WordPress.com] Comments Not Working Last modified: August 20, 2016 --- # [Plugin: Jetpack by WordPress.com] Comments Not Working * Resolved [matthoffman7](https://wordpress.org/support/users/matthoffman7/) * (@matthoffman7) * [13 years, 8 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/) * Hi, I see there are other posts on this issue, but none that I see resolved, and my problem seems different. * When users try to post a comment in Jetpack comments, they get redirected to this 404 error page (within the frame): * [http://www.pulmccm.org/wp-comments-post.php?for=jetpack](http://www.pulmccm.org/wp-comments-post.php?for=jetpack) * This happens on any post, but here’s an example: * [http://pulmccm.org/main/2012/review-articles/treatment-of-acute-deep-venous-thrombosis-dvt-accpchest-guidelines/](http://pulmccm.org/main/2012/review-articles/treatment-of-acute-deep-venous-thrombosis-dvt-accpchest-guidelines/) * I am using the Suffusion theme, v 3.8.1. There is no support thread on this issue there. * Thanks! Matt * [http://wordpress.org/extend/plugins/jetpack/](http://wordpress.org/extend/plugins/jetpack/) Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/page/2/?output_format=md) * [José Luís](https://wordpress.org/support/users/jlcarneiro/) * (@jlcarneiro) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049749) * Same thing here: [http://www.jlcarneiro.com](http://www.jlcarneiro.com) Wordpress 3.4.2 and Jetpack 1.7. Child theme based on Twentyeleven. * As an workaroung, I deactivated Jetpack Comments. * Any news on this problem? * [exberry](https://wordpress.org/support/users/exberry/) * (@exberry) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049767) * Similar problem. Commenting on my posts locked up. Even in Admin mode, I could not add a comment. Traced it to JetPack. Deactivated JetPack to make comments work again. * Scary … could not access the place in JetPack to stop the modification of the comment function. So had to bail out of the whole Pack. * [José Luís](https://wordpress.org/support/users/jlcarneiro/) * (@jlcarneiro) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049768) * **[@exberry](https://wordpress.org/support/users/exberry/)**, if I were you, I’d reactivate Jetpack, go to its page on the admin interface, locate Jetpack Comments, click on “Details” (or “more info”, my interface is in pt_BR) and, when the panel shows the details the afore mentioned button will change to “deactivate”( or something like this). * [exberry](https://wordpress.org/support/users/exberry/) * (@exberry) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049770) * One problem with a plugin that includes several other plugins is when there is no readily accessible master menu. A master menu is necessary to one can select which sub-plugins are active. Without this, one problem plugin can bring down the whole set of plugins. * [José Luís](https://wordpress.org/support/users/jlcarneiro/) * (@jlcarneiro) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049771) * **[@exberry](https://wordpress.org/support/users/exberry/)**, click on `Jetpack` on the navigation bar (on the left in the admin interface). * [exberry](https://wordpress.org/support/users/exberry/) * (@exberry) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049780) * Hi Jose, * I tried what you suggested. It does not help. Anytime I network activate JetPack, it changes the comment box on all my blogs such that there is no way anyone can post a comment. * I have the JetPack comment boxes unchecked and this does not turn off its action on the comments. * Bottom Line: Until this is fixed, I cannot use JetPack. * Again, I suggest adding an overall menu that sets or unsets each of the components of JetPack. * [exberry](https://wordpress.org/support/users/exberry/) * (@exberry) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049781) * Actually, you already have the overall screen for JetPack. All you need to do is to add a checkbox on each component. * [a1exus](https://wordpress.org/support/users/a1exus/) * (@a1exus) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049783) * Error 403 * We’re sorry, but we could not fulfill your request for /wp-comments-post.php? for=jetpack on this server. * You do not have permission to access this server. Data may not be posted from offsite forms. * Your technical support key is: XXXX-XXXX-XXXX-XXXX * You can use this key to fix this problem yourself. * If you are unable to fix the problem yourself, please contact wordpress at XXX. XXX and be sure to provide the technical support key shown above. * [José Luís](https://wordpress.org/support/users/jlcarneiro/) * (@jlcarneiro) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049787) * Thanks to **[@a1exus](https://wordpress.org/support/users/a1exus/)** post, I remembered I once implemented .htaccess protection of wp-comments.php to avoid spamming. * When I commented out that protection (in the .htaccess file), my Jetpack Comments restarted working fine. * If you have you have implemented the same kind of protection _and you have experience editing .htacess_, this could be a working solution. * **_WARNING: wrong changes in .htacess will CRASH you site!_** * [a1exus](https://wordpress.org/support/users/a1exus/) * (@a1exus) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049789) * for comment protection i use: askimet, i dont think it does anything to .htaccess so there is really not much to remove other then stuff wordpress itself wrote down into that file * [José Luís](https://wordpress.org/support/users/jlcarneiro/) * (@jlcarneiro) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049790) * **[@a1exus](https://wordpress.org/support/users/a1exus/)**, I was referring to the current problem with Jetpack Comments, it shows an error message somewhat similar to the one you quoted. * I found out that, _in my case_, it was due to some lines I included in my .htaccess file to avoid spamming. * So, my earlier suggestion was about changing .htaccess to fix Jetpack Comments behavior. Nothing to do with Akismet. * [a1exus](https://wordpress.org/support/users/a1exus/) * (@a1exus) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049791) * I guess I should just create my own thread and not take over someone else … sorry * [José Luís](https://wordpress.org/support/users/jlcarneiro/) * (@jlcarneiro) * [13 years, 7 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049792) * **[@a1exus](https://wordpress.org/support/users/a1exus/)**, no problem! Actually, it was YOUR post that nudged me in the right direction: * > […] You do not have permission to access this server. Data may not be posted > from offsite forms. […] * Sorry I could not help you as you helped me! 😉 * Plugin Contributor [Tim Moore](https://wordpress.org/support/users/tmoorewp/) * (@tmoorewp) * [13 years, 6 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049813) * a1exus: you use a plugin called Bad Behaviour; there is an option you need to check to allow offsite form submissions. That should clear up this issue. * To the OP: you are missing or blocking access to the /wp-comments-post.php file. * [Nigel Parry](https://wordpress.org/support/users/nigelparrydotnet/) * (@nigelparrydotnet) * [13 years, 6 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/#post-3049817) * This 404 Jetpack Comments error only happens for me when Jetpack is connected to WordPress.com. If it is not, the 404 disappears, suggesting some coding error with a relative URL in the last update of the plugin, which was when this broke for me. Viewing 15 replies - 1 through 15 (of 18 total) 1 [2](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/page/2/?output_format=md) [→](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/page/2/?output_format=md) The topic ‘[Plugin: Jetpack by WordPress.com] Comments Not Working’ is closed to new replies. * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237) * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/) * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq) * [Support Threads](https://wordpress.org/support/plugin/jetpack/) * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/) * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/) * 18 replies * 9 participants * Last reply from: [ronermarcelo](https://wordpress.org/support/users/ronermarcelo/) * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-comments-not-working-1/page/2/#post-3049835) * Status: resolved