Support » Plugin: Jetpack by WordPress.com » [Plugin: Jetpack by WordPress.com] Carousel not working in IE and FF

  • Resolved gep13

    (@gep13)


    Hello,

    My default browser is Google Chrome, and when I activated the Carousel feature, I was very happy with it, as it seems to work really well!

    However, I have just had it pointed out to me that the Carousel doesn’t work in either IE or FF. I have just tested this myself (IE9 and FF14.0.1) and confirmed that it isn’t working.

    When you click on a picture in the gallery, the page simply refreshes and returns to the blog post page.

    Any ideas what could be going on here?

    Thanks

    Gary

    http://wordpress.org/extend/plugins/jetpack/

Viewing 6 replies - 1 through 6 (of 6 total)
  • Okay, an update on this…

    It isn’t just IE and FF, it is actually Chrome as well.

    The carousel only seems to work when I am logged into the WordPress site. Anyone else can’t see it.

    Ideas?

    Gary

    Plugin Author Beau Lebens

    (@beaulebens)

    What’s your website? We’ve confirmed that Carousel is actually working in these browsers, both logged in and out, so it might be some other javascript on your site that’s conflicting and breaking it.

    Also, if you’re using W3 Total Cache can you try turning off the minify options to see if that helps?

    Thanks

    Hello,

    My site is http://www.gep13.co.uk/blog.

    Yes, I can certainly try that. Would there be a workaround if this corrected the issue.

    Thanks

    Gary

    Plugin Author Beau Lebens

    (@beaulebens)

    Currently there is no workaround other than turning that feature off, but we’re looking into it.

    Hello,

    Thank you for all the information, I have now disabled the minification of the JavaScript files, and it looks like the gallery is now working as expected.

    You can see it working here:

    http://www.gep13.co.uk/blog/my-round-of-golf-on-trump-international-scotland/

    Hopefully you guys can get this working soon. If you need anyone to test anything for you, let me know, and I will be happy to help!

    Thanks for all the help!

    Gary

    Hi everyone,

    I am also getting the same problem with my jetpack Carousel.

    It work a little bit fine in my firefox, but not in my IE9. 🙁

    Following plugins are installed on my WP:

    1- Jetpack by WordPress.com
    2- TinyMCE Advanced
    3- WP Super Cache
    4- WordPress Importer (Not active)

    There is no Minify option in WP Super Cache.

    What can i do?

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘[Plugin: Jetpack by WordPress.com] Carousel not working in IE and FF’ is closed to new replies.