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Jetpack by WordPress.com
[resolved] Can't comment (22 posts)

  1. Marmottelega
    Member
    Posted 2 years ago #

    Hello!
    Readers can't comment on my blog using Firefox
    Tried on IE too, had a message "to ensure security of the informations you're typing, we can't have it on this frame"
    What can I do?

    (sorry for my English, I'm French...)

    http://wordpress.org/extend/plugins/jetpack/

  2. winkieflash
    Member
    Posted 2 years ago #

    I have the same problem. Jetpack comments used to work just fine on my blog but all it shows now is a grey square; nothing's loading.
    Switched back to native WordPress comments now.

  3. thebluegger
    Member
    Posted 2 years ago #

    Same problems here.

    Jetpack Comment system is not working.

    De-activating the entire Jetpack plug in seems to have solved the problem. Although, I want the other modules of Jetpack.

    Any ideas?

  4. winkieflash
    Member
    Posted 2 years ago #

    De-activating the entire Jetpack plug in seems to have solved the problem. Although, I want the other modules of Jetpack.

    You can just deactivate the comment section of Jetpack. Click on Learn More and then there'll be a button to Deactivate the comment plugin.

  5. thebluegger
    Member
    Posted 2 years ago #

    THANK YOU! Winkieflash :D

  6. Estrella
    Member
    Posted 2 years ago #

    Same problem here, commentsystem broken since update to JetPack 1.8.2. Deactivated Jetpack comments (click on learn more and then deactivate) and switched back to native commentsystem. Hope there will be a workaround soon.

  7. thebluegger
    Member
    Posted 2 years ago #

    Funny thing is, Jetpack comments were working for me till a few hours ago.

    I haven't updated Jetpack since then. Wonder what the bug is. Seems like a lot of other users had similar problems as well. [saw some older thread in the support forums]

  8. winkieflash
    Member
    Posted 2 years ago #

    Same thing happened to me too thebluegger. Was working fine this morning and now - zip.
    I didn't change *anything* on my blog so I'm thinking this is an error on the Jetpack side of things!

  9. Marmottelega
    Member
    Posted 2 years ago #

    Exactly the same here : I haven't made any change and it stopped working this morning

  10. crismdq
    Member
    Posted 2 years ago #

    lol, i spent all the morning trying to fix this! looks like the jetpack comment system is down.

  11. thebluegger
    Member
    Posted 2 years ago #

    Phew! I thought I did something wrong on my end. Guess it is a bug then.

    FYI:- Jetpack comments seem to be working on WordPress.com blogs.

  12. winkieflash
    Member
    Posted 2 years ago #

    I think those work in a different way from self-hosted WordPress blogs.

    Either way, this sucks.

  13. lukehm
    Member
    Posted 2 years ago #

    Had to deactivate too.

  14. macgamer
    Member
    Posted 2 years ago #

    Good grief. I just spent two hours deactivating plugins to try and find the cause. I was getting "Refused to display document because display forbidden by X-Frame-Options." in chrome/safari. Glad (in a way) to now hear that this is a jetpack issue rather than a conflict. I'll just wait it out I suppose.

  15. xtremeqpon
    Member
    Posted 2 years ago #

    Is everyone just going to wait this out or should I deactivate? i really want all the other Jetpack options.

  16. ayublin
    Member
    Posted 2 years ago #

    Hi, I just tried it, and it's working fine now :)

  17. Tom Belknap
    Member
    Posted 2 years ago #

    The trouble I've been having (and thanks to thebluegger for pointing to this thread) is that the comment form does not appear at all. However, this is not consistent behavior: some people are able to comment just fine, others not so much. I've tested on Mac in FF Safari and Chrome, all zippo. But I just went back again, and all three browsers are working.

    My client offers similar anecdotes. She regularly gets contacts from people who say they're not able to comment on posts where there are already a bunch of comments.

    I'm guessing this probably has something to do with the third-party forms issue that also screws up Bad Behavior as well, though I've deactivated that plugin:
    http://wordpress.org/support/topic/plugin-bad-behavior-interupting-wordpress-jetpack-comment-posts?replies=5

    Finally, I have to say that automatically turning features of Jetpack on is a bit of a crap move. But that's a comment for another thread, I suppose.

  18. Estrella
    Member
    Posted 2 years ago #

    I did too, after seeing ayublin's post, mine works too now! Seems it had nothing to do with the update, maybe a server issue? Glad it's working fine again!

  19. ayublin
    Member
    Posted 2 years ago #

    Seems like so RebelStar, the error message is "Refused to display document because display forbidden by X-Frame-Options", jetpack comment display the comment using iframe which loads most things directly from WP's servers, and that error message usually appears if the iframe source URL forbids the access, so it should be an issue from the servers.

    Yeah, glad it's fixed quickly :)

  20. winkieflash
    Member
    Posted 2 years ago #

    Works again for me, too :)

  21. Tom Belknap
    Member
    Posted 2 years ago #

    I might submit that, since it wasn't working for me a few hours ago, I've done nothing since, and now its working, you may be chasing a red herring. Just a warning/suggestion.

  22. Tim Moore
    Moderator
    Plugin Author

    Posted 2 years ago #

    We had an issue with some code on our servers at WordPress.com; my apolgies for the inconvenience it caused. It should be fixed now.

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