Title: [Plugin: Jetpack by WordPress.com] 500 Internal Server Error
Last modified: August 21, 2016

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# [Plugin: Jetpack by WordPress.com] 500 Internal Server Error

 *  [kingary](https://wordpress.org/support/users/kingary/)
 * (@kingary)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-500-internal-server-error/)
 * I’m having 500 errors on three pages that have embedded audio Jetpack shortcodes.
 * [http://ourenglishclass.net/class-notes/literature/selections/romeo-and-juliet/soundtrack-project/](http://ourenglishclass.net/class-notes/literature/selections/romeo-and-juliet/soundtrack-project/)
   
   [http://ourenglishclass.net/class-notes/literature/selections/romeo-and-juliet/soundtrack-project/easy-songs/](http://ourenglishclass.net/class-notes/literature/selections/romeo-and-juliet/soundtrack-project/easy-songs/)
   [http://ourenglishclass.net/class-notes/literature/selections/romeo-and-juliet/soundtrack-project/hard-songs/](http://ourenglishclass.net/class-notes/literature/selections/romeo-and-juliet/soundtrack-project/hard-songs/)
   As with renatorm’s seemingly identical problem, the following had no effect:
 * de-activating others plugins
    changing the theme de-activating Jetpack shortcodes
   module re-installing to WordPress 3.7.1 did not fix it The server error logs:
 * [Sat Nov 30 15:29:09 2013] [error] [client ###.###.###.##] Premature end of script
   headers: index.php
    [Sat Nov 30 15:29:09 2013] [error] [client ###.###.###.##]
   Premature end of script headers: index.php These pages are for a student project
   so timely help would be much appreciated.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [dudeman135](https://wordpress.org/support/users/dudeman135/)
 * (@dudeman135)
 * [12 years, 4 months ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-500-internal-server-error/#post-4370655)
 * I was getting a 500 error on a post of mine utilizing the <audio> shortcode after
   recently upgrading to WP 3.7.1 and I tried a few things mentioned in some other
   posts on the same topic and got things working.
 * I first disabled the JetPack plugin and the 500 error went away, but when going
   to that same post I would just get a blank page.
 * After reading the arcicle at the link at the bottom about audio now being part
   of the core, I changed from using the <audio> shortcode to just putting a full
   URL [http://www.site.com/link/to/file.mp3](http://www.site.com/link/to/file.mp3)
   directly in my post and it works fine now. Hope that helps!
 * > [Audio / Video support in Core](https://make.wordpress.org/core/2013/04/08/audio-video-support-in-core/)
 *  [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * (@jeherve)
 * Jetpack Mechanic 🚀
 * [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-500-internal-server-error/#post-4370730)
 * I wanted to let you know that [We’ve worked on a fix](https://github.com/Automattic/jetpack/pull/257),
   and will include the change in the next Jetpack release. That should fix the 
   errors you experienced.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘[Plugin: Jetpack by WordPress.com] 500 Internal Server Error’ is closed
to new replies.

## Tags

 * ["internal server error"](https://wordpress.org/support/topic-tag/internal-server-error/)

 * 2 replies
 * 3 participants
 * Last reply from: [Jeremy Herve](https://wordpress.org/support/users/jeherve/)
 * Last activity: [12 years, 1 month ago](https://wordpress.org/support/topic/plugin-jetpack-by-wordpresscom-500-internal-server-error/#post-4370730)
 * Status: not resolved

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