Support » Plugins and Hacks » [Plugin: Jetpack] Address to Authorise for Proxy

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    I’m creating a WordPress Site that is hosted on a secure server that can only be accessed from certain IPs and requires a proxy to let the server talk to other websites.

    When trying to connect with WordPress.Com for Jetpack I got the following message:

    Jetpack could not contact register_http_request_failed. This usually means something is incorrectly configured on your web host.

    Received HTTP code 403 from proxy after CONNECT

    I realised this means I need to let my proxy know it can talk to this address – but I was wondering if anyone knew the exact address that your site needs to connect to to connect to ‘’ so I can get it added to the proxy ACL?

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hi,

    There isn’t one exact address you can whitelist for Jetpack requests, due to the way we load balance the requests coming to the Jetpack URL. You’ll need one public, non-proxied HTTP or HTTPS port to run Jetpack.

    Let me know if you have any other questions.



    Is there a wildcard address I could add? I tried * but that didn’t work. Or am I going to have to survive without the amazingness of jetpack?

    I don’t think its possible to have a public port with the team who are hosting the site.

    Thank you very much 🙂

    When you set up the wildcard, are you giving it full incoming and outgoing permissions? Jetpack needs to be able to communicate in both directions, so that could be part of the problem.

    Do you know if it uses a port other than inbound port 80?

    Is there a test URL or anything?

    Thank you very much!!!!

    Magically started working – no idea why!

    Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
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