Plugin itself is good but need to restore folders in V4 is very poor design

  • lyrtrust

    (@lyrtrust)


    3 years, 8 months ago

    Not being officially a techie but coming into IT from a business background, I have spent many years assisting with design, test and support of software upgrades and their user instructions. If my users had been presented with the folder restore upgrade required for V4.0.4 most would not have been very happy, as many would have expected this part of the upgrade to be applied with controls by the update process itself, possibly running a pre-update evaluation of whether problems might be experienced.
    Would not surprise me if you lose users to other plugins.

    Trustee and volunteer administering website
    Lancashire and Yorkshire Railway Trust
    (a registered charity in United Kingdom)

Viewing 1 replies (of 1 total)
  • Plugin Support Bruce

    (@ninjateamwp)

    3 years, 8 months ago

    Hi there,

    Thanks so much for sharing your thoughts, ideally, we test and make sure new versions are ready for use without bugs before we roll them out, but of course from our long years of web development experience, we know that there is always going to be an unforeseen bug waiting for you somewhere 🙂

    So, we are always ready to get feedbacks and solve any issues that might surface after our updates.

    Thanks so much once more.

    Kind regards,
    -Bruce-

Viewing 1 replies (of 1 total)
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