Title: Plugin issues
Last modified: August 30, 2016

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# Plugin issues

 *  Resolved [clavet](https://wordpress.org/support/users/clavet/)
 * (@clavet)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/)
 * Hi guys,
    thanks for your plugin: it is very well designed. I have some issues
   with it (v.1.1): 1. the “banner text” is not supporting html tags (links, special
   chars etc). When i try to use html inside banner text the plugin stops working
   or has display issues. 2. custom colors, as set on “banner setup” page, don’t
   apply to banner text. Can you help me, please?
 * Thanks in advance,
 * Claudio
 * [https://wordpress.org/plugins/ginger/](https://wordpress.org/plugins/ginger/)

Viewing 14 replies - 1 through 14 (of 14 total)

 *  Plugin Author [Marco Buttarini](https://wordpress.org/support/users/webgrafia/)
 * (@webgrafia)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258442)
 * Hi Claudio,
    thank’s for bug report! In a couple of hours we will release a new
   version (1.1.1) with this fixes!
 *  Plugin Author [Marco Buttarini](https://wordpress.org/support/users/webgrafia/)
 * (@webgrafia)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258450)
 * Fixed! Try to upgrade with the new version
 *  Thread Starter [clavet](https://wordpress.org/support/users/clavet/)
 * (@clavet)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258463)
 * Great support. Thank you!
    Some other things (sorry if I’m playing as bug finder):
   1. “Read More” button doesn’t display; 2. “Custom css” textarea (it’s very useful!)
   should be resizable.
 * Having some problems with blocking feature (opt-in). Does it really work? How
   to use custom scripts?
 * Thank you.
 *  Plugin Author [manafactory](https://wordpress.org/support/users/manafactory/)
 * (@manafactory)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258467)
 * Hi
    Read more should work if you put placeholder as indicated under textarea 
   and if you have selected a privacy page.
 * We will make css resizable
 * Thanks to be a bug finder, is very useful!
 * Let us know about read more
 *  Thread Starter [clavet](https://wordpress.org/support/users/clavet/)
 * (@clavet)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258484)
 * Thank you. It works.
    But I have a new issue, upgrading to v-1.1.1. When I “turn
   on” the plugin (“Abilita Ginger”), the web site reply with a blank page. With
   debug node active I have this warning: DOMDocument::saveHTML() expects exactly
   0 parameters, 1 given in /wp-content/plugins/ginger/front/gingerfront.utils.php
   on line 303
 * Can you help me?
 * Thanks.
 *  Thread Starter [clavet](https://wordpress.org/support/users/clavet/)
 * (@clavet)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258486)
 * I’t seems to be related with the version of PHP.
    Can you check it?
 *  Plugin Author [Matteo Barale](https://wordpress.org/support/users/matteobarale/)
 * (@matteobarale)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258501)
 * Thanks for your bug report.
    I have released new version with the fix! I have
   tested the plugin with different php version and i don’t see any error in my 
   console log.
 *  Thread Starter [clavet](https://wordpress.org/support/users/clavet/)
 * (@clavet)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258550)
 * It works like a charm!
    Great support guys. Grazie!
 *  Plugin Author [Marco Buttarini](https://wordpress.org/support/users/webgrafia/)
 * (@webgrafia)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258551)
 * Nice to hear it
    If you like ginger please give us a rate here: [https://wordpress.org/support/view/plugin-reviews/ginger?rate=5#postform](https://wordpress.org/support/view/plugin-reviews/ginger?rate=5#postform)
 * Ciao!
 *  [giovcerri](https://wordpress.org/support/users/giovcerri/)
 * (@giovcerri)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258625)
 * Hello, I’m trying to find the best solution for this inconvenient cookie law,
   and I’ve found that the 2 best plugins are Ginger and another one from a different
   company. The other one has more customizations but Ginger is more lightweight
   and have a faster loading time.
 * If I can reduce the height of the banner I will choose Ginger. Could you please
   provide the CSS code to set the banner height?
 *  Plugin Author [manafactory](https://wordpress.org/support/users/manafactory/)
 * (@manafactory)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258626)
 * Hi
    could you send me your website? We will check and send you css rules
 *  [giovcerri](https://wordpress.org/support/users/giovcerri/)
 * (@giovcerri)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258630)
 * Hi, I’ve have many websites based on the Genesis framework. Right now I’m making
   my experiments on a testing website:
 * `http://wt1.gcpublishing.net`
 * If it’s possible I would like to know the code I have to put in the “custom css”
   Ginger field to reduce the height of the banner and to reduce the size of the
   button.
 * Thanks a lot
 *  Plugin Author [manafactory](https://wordpress.org/support/users/manafactory/)
 * (@manafactory)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258631)
 * You can try this 2 rules (but change values as you desire):
 *     ```
       .ginger_banner{padding:0px !important;}
       .ginger_btn{padding:0px !important;}
       ```
   
 *  [giovcerri](https://wordpress.org/support/users/giovcerri/)
 * (@giovcerri)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258634)
 * It works perfectly. Many thanks for your assistance

Viewing 14 replies - 1 through 14 (of 14 total)

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 * 14 replies
 * 5 participants
 * Last reply from: [giovcerri](https://wordpress.org/support/users/giovcerri/)
 * Last activity: [10 years, 9 months ago](https://wordpress.org/support/topic/plugin-issues-20/#post-6258634)
 * Status: resolved