Support » Plugin: WP Live Chat Support » pLUGIN ISSUE

  • pracpraz

    (@pracpraz)


    We recently purchased plugin to pro. Today after updated site redirect o unknown sites.
    When we disabled plugin site works fine. Looks like plugin got hacked. We also cannot find a plugin to download
    Can you please get back to us. Its urgent

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • YEWS-Grigory

    (@yews-grigory)

    Go into phpMyAdmin->wp_options search for “eval”
    You will find an option related to WPLC – custom script – delete it.
    Update plugin to latest version.

    Thanks for your reply.
    When finally fixed the issue by our old backup.
    However, when it ask for WP chat support to update there is no page available plugin been removed form WordPress.
    How I update WP chat support now?
    Do you plugin still available?

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    We recently purchased plugin to pro.

    I’m sorry but that can’t be supported here.

    For pro or commercial product support please contact the author directly on their site. This includes any pre-sales topics as well.

    As the author is aware, commercial products are not supported in these forums. I am sure they will have no problem supporting you there.

Viewing 3 replies - 1 through 3 (of 3 total)
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