Support » Plugin: Simple Membership » Plugin is really good but support really sucks…

  • Armsportstore.com

    (@armbreakersweden)


    The plugin is extremely configurable and there is almost to much settings, so it will have take some time to find all settings and understand them. But overall a fantastic plugin.
    Sadly the support is somewhat unhelpful. Maybe they are tired of “customers” asking for stuff, as this is the impression you get when you try to get help to solve something or find solutions to issues that aren’t bugs.
    If you look for a membership plugin to handle members and creating specific membership levels, this is the plugin you should get. But if you run into problems or need a solution for you specific case, don’t expect to get help from them.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    Thank you for your 3 star review 🙂

    Enjoy the plugin.

    Thread Starter Armsportstore.com

    (@armbreakersweden)

    Yeah, you should be happy about it. Because if I go by your responses only I would have given it a 1-star review. Your lack of interest to find solutions is sad for the developers. This may render in less money for the people actually developing this plugin. It is not the response I got, but also how you respond to others. But maybe this will be a wake up call for you?

Viewing 2 replies - 1 through 2 (of 2 total)
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