Support » Plugin: World Prayer Time » Plugin is not working after moving my site to another host

  • Hello there.
    whene a moved the page to another host it stoped and it is not working anymore the problem is that it is not showing the rayer time after selecting the city, in the backrnd it is not dsiplaying the cities optins on select so I can save sittings. please it is urgen and I need to solve this issue fastly. thank you

    The page I need help with: [log in to see the link]

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  • Moderator Steve Stern (sterndata)

    (@sterndata)

    Forum Moderator & Support Team Rep

    @zakariazak Please don’t offer to send or post logon credentials on these forums: https://wordpress.org/support/guidelines#the-bad-stuff

    @techdabang I’ve deleted your offer to login to your user’s site. While I know you have the best of intentions, it’s forum policy that you not ask users for admin or server access. Users on the forums aren’t your customers, they’re your open source collaborators, and requesting that kind of access can put you and them at high risk.

    If they are paying customers (such as people who bought a premium service/product from you) then by all means, direct them to your official customer support system. But in all other cases, you need to help them here on the forums.

    Thankfully are other ways to get information you need:

    You get the idea.

    We know volunteer support is not easy, and this guideline can feel needlessly restrictive. It’s actually there to protect you as much as end users. Should their site be hacked or have any issues after you accessed it, you could be held legally liable for damages. In addition, it’s difficult for end users to know the difference between helpful developers and people with malicious intentions. Because of that, we rely on plugin developers and long-standing volunteers (like you) to help us and uphold this particular guideline.

    When you help users here and in public, you also help the next person with the same problem. They’ll be able to read the debugging and solution and educate themselves. That’s how we get the next generation of developers.

    Thread Starter zakariazak

    (@zakariazak)

    @sterndata thank you for your attention but now I don’t know what to do.
    @techdabang I am waiting directions form you to solve the proplem
    thank you all.

Viewing 2 replies - 1 through 2 (of 2 total)
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