Support » Plugin: Product Feed PRO for WooCommerce » Plugin is not changing XML File on update

  • Resolved taktlosde

    (@taktlosde)


    It seems like when i reload the Feed it changes nothing even when i change the whole config for that feed. When i Copy it it is working on the other hand

Viewing 12 replies - 16 through 27 (of 27 total)
  • Plugin Contributor supportadtribes

    (@supportadtribes)

    That is fine than.

    The _tmp version is being created when the update cycle of a feed starts, every time a batch is finished it adds products to the _tmp file all the way until all products have been processed. Once that is done the _tmp version is being copied to the final version without _tmp and the _tmp version is being deleted.

    Now apparently in your case somehow the _tmp version has disappeared during the processing of the feed causing the errors you saw. Does the status message of that specific feed still shows “processing” or is it on “ready”?

    Thread Starter taktlosde

    (@taktlosde)

    ready… is your code maybe incompatible with libxml 2.9.4?

    Because thats shipped with php 7.4 and php 8? But i also tried php 7.3 and that is also not working?

    Plugin Contributor supportadtribes

    (@supportadtribes)

    Our plugin is running on PHP8 on all of our development and test websites and causes no issues so that should not be the problem.

    Somehow the _tmp file on your server has been removed during the processing of the feed which has now caused this issue. I can only advise you to create a new feed from scratch as that should work.

    @taktlosde looks like I have the same issue with updating the feed. However it seems to me that I am also having an issue with copying the feed…

    can you please tell me what steps you make exactly when you copy the feed? how long it takes?

    Thank you!

    Thread Starter taktlosde

    (@taktlosde)

    Hey i just pressed the Copy button and then manually started it ^^.

    I will try doing another one from scratch but if this not works can you take a look directly in my backend?

    Thread Starter taktlosde

    (@taktlosde)

    I think i fixed the Code by changing line 1235 to simplexml_load_file($file, ‘SimpleXMLElement’, LIBXML_NOCDATA|LIBXML_NOENT); insted of simplexml_load_file($file, ‘SimpleXMLElement’, LIBXML_NOCDATA);

    Thread Starter taktlosde

    (@taktlosde)

    now it stoped workin again ? 🙁

    Thread Starter taktlosde

    (@taktlosde)

    somehow it is sometimes working an sometimes not ^^
    But another Question how do i add new Categorys to the Mapping Page ? 😀

    Plugin Contributor supportadtribes

    (@supportadtribes)

    When you add new categories to WooCommerce the category mapping feature of our plugin automatically shows the new category so you can map it.

    Thread Starter taktlosde

    (@taktlosde)

    Yeah but that didnt work its missing 😀

    Plugin Contributor supportadtribes

    (@supportadtribes)

    We did just try to replicate this by adding a new category in WooCommerce:
    https://www.dropbox.com/s/iajerlb2m9kzxan/taktlosde-1.png?dl=0

    And then check the category mapping feature of an existing feed, it shows immediately in the mapping overview: https://www.dropbox.com/s/8ls3bwo3cimp6d7/taktlosde-2.png?dl=0

    Plugin Contributor supportadtribes

    (@supportadtribes)

    Assuming the issue at hand has been resolved or our support is no longer required I am going to close this topic for housekeeping reasons now. Please do not hesitate to reach out to our support-team again whenever you need our help.

Viewing 12 replies - 16 through 27 (of 27 total)
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