Support » Plugin: IMPress for IDX Broker » Plugin is interfering with WP cron functionality

  • Resolved Greg Schueler

    (@vegasb2k)


    I had this issue come up on several sites, but only noticed it when trying to setup scheduling backups with BackupBuddy. Their support sent me some details to pass on to you.

    What appears to be happening is that IMPress plugin is ‘replacing’ schedule intervals instead of adding to the aggregate of schedules from other plugins.

    Their exact quote was “The usual cause of this is due to interference from another plugin that is incorrectly coded and instead of adding a schedule interval or intervals to the aggregate list from all plugins instead replaces the list and so any schedule intervals already added by other plugins (such as BackupBuddy in this case) are lost.”

    So, in its current state, if I use IMPress plugin, I can only schedule backups once daily, twice daily, once hourly or every 3 minutes. It is removing all my weekly/monthly options.

    If I deactivate the IMPress plugin, the normal cron schedules return until I reactivate the plugin.

    Any chance you can look into adjusting this setting on your plugin so I can properly schedule my backups?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author IDX Broker

    (@idxco)

    Hello Greg,

    I have submitted a ticket with our developer to look into this issue. If you have anymore information that can help us troubleshoot this, such as what version of WordPress and PHP are installed in the environment, please send it to help@idxbroker.com and I will add it to the ticket.

    Thank you,
    IDX Broker

    Plugin Author IDX Broker

    (@idxco)

    It appears that you have resolved the error. In the future, please contact IDX Broker Support at help@idxbroker.com or 800-421-9668, M-F 6AM – 5PM Pacific Time.

    Sorry for the delay in responding. I will send the details to the email address you provided.

    This has been happening for the last several versions of all plugins/WP involved, but currently the updated versions are:

    WP = 4.7.4
    php = 5.6.26
    IMPress = 2.3.3
    BackupBuddy = 7.3.1.0

    Error Image

    Normal Image

Viewing 3 replies - 1 through 3 (of 3 total)
  • The topic ‘Plugin is interfering with WP cron functionality’ is closed to new replies.