Support » Plugin: Swift Performance Lite » Plugin is hit or miss..

  • The plugin can work very good… or totaly not… I have it running on 30 diffrent pages and with different hosters… sometimes it works sometimes it dont.. I also have the Pro version. It if works its does a really good job.. but if it dont.. well good look to get help. The support is really bad.. they are really unfriendly and dont really help with anything .. most of the time the tell you to switch the host. What is not a real help. They do that even if you have a Pro version of the plugin. They really need to work on their support.They are not the only Cache plugin on the market… WP rocket is still top dog.

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  • Plugin Contributor Fred

    (@fredawd)

    Thank you for your review. I’m sorry to hear about you encountered issues while using our plugin!

    We take our client support tickets seriously, so please provide us your ticket number where we have treated you unfairly.You may also open a support ticket here
    https://swiftperformance.io/my-account/support/
    and I’ll look at it immediately.

    In general, it is possible that your issue was related to hosting, wether you like it or not. Swift is using more aggressive optimization/preload functions than any other plugin on the market. That makes it better and faster, but can occasionally lead to some issues as there are so many unique server and WordPress environments running….

    In my personal opinion It is odd to rate our plugin with just 2 stars, when using it on 30 sites.

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