Support » Plugin: ITRO Popup Plugin » Plugin is broken on new update!!! Keeps playing with no pop-up

  • Just updated WordPress to 4.7.4 and the plug-in on my site. Now the pop-up will play the youtube video I embeded even when the pop-up doesn’t load.

    In my current settings I have the cookie set to 1hr, so a visitor should only see the pop-up once/hr. Everything is working fine except when the pop-up doesn’t load (because it’s not suppose to), the video still loads in the background. I can hear it but have no way of closing or stopping it because the pop-up doesn’t show. Very undesirable.

    Please help!!!

Viewing 1 replies (of 1 total)
  • Plugin Author ITRO Team

    (@itro)

    Hi Reppiks,
    sorry for our very late reply!
    Hope the problem is solved now, if not please write on itroteam.com forum for a faster reply.
    Best regards

Viewing 1 replies (of 1 total)
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