Title: Plugin interferes with Subscriptions
Last modified: February 11, 2026

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# Plugin interferes with Subscriptions

 *  Resolved [vertigoxxl](https://wordpress.org/support/users/vertigoxxl/)
 * (@vertigoxxl)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/plugin-interferes-with-subscriptions/)
 * I have a website with WooCommerce Subscriptions plugin installed. The plugin 
   is set to append UTMs to all links.
   On My Account page when users are trying 
   to cancel their subscriptions, they cannot do so because the Cancel button URL
   is modified by this plugin. When I disable the plugin, everything works fine.
   When the plugin is enabled it modifies the cancel URL like this:…/my-account/
   view-subscription/75560/?subscription_id=75560#038&change_subscription_to=cancelled&&
   _wpnonce=bc0d0f030f
 * I.e. it changes ‘&’ into ‘038&’
 * What should I do to disable it running on My account pages (the actual URL is/
   my-account/view-subscription/XXXXX/)?
 * Thanks

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Haktan Suren](https://wordpress.org/support/users/haktansuren/)
 * (@haktansuren)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/plugin-interferes-with-subscriptions/#post-18819803)
 * [@vertigoxxl](https://wordpress.org/support/users/vertigoxxl/) 
   Can you confirm
   wheterher Append UTM enabled? if yes, try disabling it.
 *  Thread Starter [vertigoxxl](https://wordpress.org/support/users/vertigoxxl/)
 * (@vertigoxxl)
 * [1 month, 3 weeks ago](https://wordpress.org/support/topic/plugin-interferes-with-subscriptions/#post-18819866)
 * Yes, Append UTM is enabled. If I disable it – everything is fine. But the person
   who is tracking conversions for the website needs this feature to be enabled.
   So, it would be great do disable appending UTM functionality (which modifies 
   my URLs) either on all URLs that have “my-account” in them, or for specific CSS
   handles.
 *  Plugin Author [Haktan Suren](https://wordpress.org/support/users/haktansuren/)
 * (@haktansuren)
 * [1 month, 2 weeks ago](https://wordpress.org/support/topic/plugin-interferes-with-subscriptions/#post-18824019)
 * Hey most likely you would not need that feature see this [https://www.youtube.com/watch?v=MKIgeQ7AQPM](https://www.youtube.com/watch?v=MKIgeQ7AQPM)
   if you still think you’d .. let me know we can figure out something for you

Viewing 3 replies - 1 through 3 (of 3 total)

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 * ![](https://ps.w.org/handl-utm-grabber/assets/icon-256x256.png?rev=2817979)
 * [HandL UTM Grabber / Tracker](https://wordpress.org/plugins/handl-utm-grabber/)
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 * 3 replies
 * 2 participants
 * Last reply from: [Haktan Suren](https://wordpress.org/support/users/haktansuren/)
 * Last activity: [1 month, 2 weeks ago](https://wordpress.org/support/topic/plugin-interferes-with-subscriptions/#post-18824019)
 * Status: resolved