Support » Plugin: Simple Share Buttons Adder » Plugin installs over 30 tracking pixels – do not use

Plugin installs over 30 tracking pixels – do not use

  • Resolved niagaracollege

    (@niagaracollege)



    9 months, 3 weeks ago

    Just spent hours trying to figure out where the 30+ redirect chains/tracking pixels on my homepage were coming from. Turns out every single one of them was from this plugin, ruining my site’s performance.

    Use this plugin at your own risk.

Viewing 1 replies (of 1 total)
  • Plugin Author Simple Share

    (@davidoffneal)

    9 months, 2 weeks ago

    Hi @niagaracollege,

    Thank you for reaching out and apologies if you’re seeing this issue.
    You shouldn’t be seeing any redirects coming from this plugin, this is a big issue and we hope to work with you to resolve it.

    Do you happen to have a screenshot of the tracking pixels you saw coming from our plugin? Additionally if you can provide your website, we’d be happy to look into this further for you.

    Again this is a big issue and we’re looking into this as we speak. Please let us know if you have any other questions – we hope to resolve this in a timely manner.

    If you need direct contact with us feel free to email us at support@sharethis.com.

    Thank you and apologies again for the inconvenience.

Viewing 1 replies (of 1 total)
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