Support » Fixing WordPress » Plugin installation trouble

  • hi folks!

    i’m having some troubles when i’m searching plugins on my wp 3.4.1
    its a new installation and when i click on add plugin/popular links, wp give me this message:

    An unexpected error occurred. Something may be wrong with or the configuration of this server. If you still have problems, try the support forum.

    try again


    Could you help me please?

Viewing 7 replies - 1 through 7 (of 7 total)
  • esmi


    Forum Moderator

    That sounds like a server configuration issue. Have you checked your server’s error logs? Your host should be able to provide you with access to them.

    Does this error occur when you are attempting to install or browser for plugins?

    I would suggest you browser the plugins through the WordPress site and download the files and upload them to your server manually.

    hi esmi!
    i check it yet
    my server has 775 permitions

    hi patv!
    it’s occur when i browser for plugins, in the plugin part at wp
    i’m doing what you propose, yet… and it works, but i want to make it available to install them by the plugin functionality.

    @esmi, can you confirm that best case permissions are 666 (if we’re not talking about security?). @rmbgs, you might want to try that, although I’d strongly advise you to get a confirmation on this value before you change it.

    I understand and agree. I do it this way.
    I’m sure if the problem is with the version of wp or apache settings.
    or how can I do to resolve this situation.
    could you confirm it, please?



    Forum Moderator

    Generally speaking, files should be 644 and folders 755. If in doubt, it’s always best to discuss this with the hosts as the level of security that these settings off does vary from host to host.

Viewing 7 replies - 1 through 7 (of 7 total)
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